Last updated 08-11-2026
Category:
Reviews:
Join thousands of AI enthusiasts in the World of AI!
Chat Bot
Chat Bot is a no-code chatbot builder from ChatBot.com that trains an AI agent on your website, help center, and product docs, then deploys it across web chat, Messenger, WhatsApp, and SMS. You paste a URL, the platform scans your pages, builds a knowledge base in minutes, and lets you drag blocks in a visual builder to shape flows, handoffs, and sales actions.
Where many chatbot tools stop at scripted FAQ trees, Chat Bot leans on generative replies grounded in your own content, plus Shopify product carousels, abandoned-cart recovery, and proactive campaigns that trigger on visitor behavior. It sits inside the Text customer service platform alongside shared inbox, ticketing, and LiveChat handover, so one team manages bot and human chats from the same history.
Ecommerce brands, support teams, and marketing teams use it to answer order questions, qualify leads, and push product recommendations without staffing every channel around the clock. Setup stays visual: no custom code for the widget on most sites, with direct plugins for Shopify and WordPress when you want a faster install.
Paste your website URL and Chat Bot builds a knowledge base from your pages in minutes
Essential plan includes 10 AI resolutions per month and channels for web chat, Messenger, WhatsApp, and SMS via Twilio
Growth plan raises limits to 200 AI resolutions and 10 AI Agents for scaling teams
Drag-and-drop Visual Builder with Shopify and HelpDesk.com actions in the flow editor
Proactive campaigns on Growth track up to 10,000 impressions with 30 campaign slots
14-day free trial on every plan with no credit card required at signup
Trains on your own website and docs instead of relying on a fixed script library.
One inbox covers web chat, Messenger, WhatsApp, and SMS with shared customer history.
Shopify integration supports product carousels, cart recovery, and sales-focused flows.
Visual Builder lets non-developers design, test, and publish bot flows.
14-day trial requires no credit card before you connect a site.
Essential caps AI resolutions at 10 per month, which may be tight for busy stores.
Per-user pricing on Essential and Growth can add up for larger support teams.
Enterprise features like SSO and white-label require a custom sales conversation.
DR lookup and some analytics depth sit behind higher Growth and Enterprise tiers.
Is Chat Bot free to try?
Yes. Chat Bot offers a 14-day free trial on every Text plan with no credit card required. You can connect your website, customize your AI agent, and publish the chat widget during the trial before choosing Essential at $19 per user per month on yearly billing or Growth at $79 per user per month.
How does Chat Bot learn about my business?
Chat Bot scans your website URL, help center, product docs, or uploaded files to build a knowledge base. You can select specific pages for training, add custom instructions for tone and boundaries, and extend answers with drag-and-drop blocks in the Visual Builder.
Which channels does Chat Bot support?
Chat Bot handles website chat, Facebook Messenger, WhatsApp, and SMS through Twilio on the Essential plan. Messages from every channel land in one Text inbox so your team and AI agent share the same customer history and context.
Can Chat Bot help sell on Shopify stores?
Yes. Chat Bot integrates with Shopify to recommend products in rich carousel messages, recover abandoned carts, and spot buying signals like hesitation at checkout. Case studies on ChatBot.com cite average order values around $430 and roughly $11,000 per month in added revenue for some stores.
Do I need developers to install Chat Bot?
No. Most teams add Chat Bot by copying a chat widget snippet to their site or using the Shopify or WordPress integration. The Visual Builder lets non-technical users design flows, test the bot, and publish without writing code.
What happens when Chat Bot cannot answer?
Chat Bot includes human takeover and LiveChat handoff so agents jump into high-value conversations with full chat history. Growth adds chat supervision, shared canned responses, and unlimited chat history for teams that split work between bots and people.