Last updated 07-24-2026
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Chatio
Chatio is a website chatbot builder for small businesses that answers customer support questions using OpenAI models. You train bots on your own site content, FAQs, and uploaded files, then embed the widget on as many sites as you need without writing code.
The product focuses on deflecting repetitive support tickets. Chatio claims it can handle about 80% of common questions automatically, while keeping full conversation history in a dashboard for 30 days after the last activity.
It fits solopreneurs and small teams that want 24/7 chat support, lead capture, and multilingual replies on higher tiers without hiring a larger support staff.
Train chatbots on website pages, FAQs, and uploaded CSV, PDF, or DOCX files
Starter includes 2,000 messages per month; Premium supports 10,000
Embed the same chatbot on unlimited websites from one account
Capture leads and review full conversation history in the dashboard
Multilingual replies on Pro and Premium plans
Customize chatbot colors, name, and suggested prompts
Paid plans start at $15 per month with clear message and chatbot limits.
Embed chatbots on unlimited websites from every plan tier.
Pro and Premium plans support file uploads and multilingual replies.
No free plan is available; only a demo at chatio.ai/demo.
Multilingual support requires Pro or Premium, not Starter.
Conversation history is deleted after 30 days of inactivity.
Does Chatio offer a free plan?
No. Chatio does not offer a free plan. Paid plans start at $15 per month, and you can preview the product at chatio.ai/demo before subscribing.
What file types can I use to train a Chatio chatbot?
On Pro and Premium plans, Chatio supports CSV, TXT, PDF, DOCX, PPTX, and MD uploads. Pro allows up to 25 files under 2 MB each; Premium allows up to 100 files under 5 MB each.
How long does Chatio keep chatbot conversations?
Chatio stores visitor questions and chatbot replies for up to 30 days from the last activity. After 30 days of inactivity, conversations are deleted, but you can download chat logs from the dashboard.
Which Chatio plans include multilingual support?
Multilingual chatbot replies are available on Chatio Pro and Premium plans only. The Starter plan does not include the multilingual feature.
On how many websites can I embed a Chatio chatbot?
Chatio lets you embed each chatbot on unlimited websites. Plan limits apply to the number of chatbots and monthly messages, not embed count.
Where does Chatio store customer data?
Chatio hosts data on secure AWS servers. The platform stores chat questions and bot responses but does not retain other visitor information beyond the conversation log.