Last updated 08-13-2026
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ChatShape
ChatShape builds custom website chatbots from your own pages and PDFs so visitors get instant answers without waiting on support. Paste a URL at chatshape.com/create, crawl the visible text, tune the prompt, and embed a script tag on your site. The homepage cites more than 10,341 businesses using the product for support and lead capture.
Generic chat widgets answer from a shared knowledge base, but ChatShape trains each bot on your crawled sources with per-plan character limits up to 10 million characters on Pro. You can collect leads inside the chat window, export conversations, and remove Powered by ChatShape branding on the top tier, which matters when the bot sits on a branded marketing site.
SaaS teams, ecommerce shops, and agencies that need 24/7 FAQ coverage without hiring night-shift support staff get the clearest win. Pricing scales from a free sandbox with 20 monthly messages to a 398 dollar Pro plan with 30,000 messages and white-label embeds.
Free plan includes 20 messages per month and 2 chatbot generations with 20,000 characters per bot
Standard plan at 48 dollars per month adds website embed plus 4,000 messages and 5,000,000 character sources
Pro plan at 398 dollars per month raises limits to 30,000 messages and 10,000,000 characters with branding removal
Crawl visible site text or upload PDFs at chatshape.com/create to train each bot
Collect visitor emails inside the chat widget and export leads with country data to CSV
Dashboard records every chatbot message with analytics and export options
Trains each bot on your crawled pages or PDFs instead of a generic shared model.
Lead capture, analytics, and CSV export ship inside the same chat widget dashboard.
Free tier needs no credit card so you can validate answers before paying for embeds.
Free bots expire after 5 days of inactivity, which can surprise light testers.
Website embed and branding removal require Standard or Pro plans.
Enterprise pricing is email-only with no public rate card.
How does ChatShape train a chatbot?
ChatShape crawls visible text from URLs you add at chatshape.com/create, then generates a bot from those sources. You can also upload PDF files and later add more web pages to refresh the knowledge base.
Is ChatShape free to try?
Yes, ChatShape offers a free plan at 0 dollars per month with 20 messages and 2 chatbot generations. Free bots include 20,000 characters per chatbot and are deleted after 5 days of inactivity.
Can ChatShape embed on my website?
Yes, ChatShape Standard and Pro plans let you embed the chatbot on any website by copying a script tag into your HTML. The Hobby and Free tiers focus on testing inside ChatShape before you upgrade.
Can ChatShape collect leads from visitors?
Yes, ChatShape can show an email form inside the chat window, store leads in your dashboard with country data, and export them to CSV alongside the conversation history.
What counts as a message on ChatShape?
ChatShape counts one message each time you send text to the chatbot and receive a response. Monthly limits range from 20 on Free up to 30,000 on the 398 dollar Pro plan.
How do I contact ChatShape for Enterprise?
ChatShape Enterprise is available for unlimited capacity or custom integrations. The pricing page directs you to email [email protected] for enterprise quotes and mid-cycle upgrades.