Noa Coach vs Upheal

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Upheal is an AI-powered platform designed specifically for mental health professionals to automate clinical documentation and streamline practice workflows. It supports note-taking for various therapy formats including in-person, virtual, and recorded sessions, enabling therapists to focus more on their clients rather than paperwork. The platform offers multiple progress note templates such as SOAP, DAP, and EMDR, and allows customization to fit different therapeutic approaches.

The tool caters to individual providers, group practices, and virtual care providers, offering features like AI-generated treatment plans with SMART goals and insurance-compliant documentation through its Golden Thread system. Upheal integrates with any telehealth or video platform and electronic health records (EHR) via a browser extension, simplifying the transfer of notes and session data.

Upheal emphasizes privacy and security, complying with HIPAA, SOC 2, GDPR, and other regulations. Audio recordings are deleted by default after note generation, and users can opt out of data sharing for AI training. The platform also provides client consent templates to ensure compliance with privacy standards.

Additional tools include scheduling with calendar integration, a HIPAA-compliant telehealth calling platform, a compliance checker for notes, and advanced analytics that track session metrics like talking ratio and sentiment. Upheal supports multiple languages and therapy modalities, making it adaptable to diverse clinical needs.

The platform offers a free plan with unlimited notes from dictated or text summaries and manual uploads, while paid plans unlock live session capture, advanced note types, AI customization, telehealth with AI notes, compliance checking, and team management features. Upheal also provides enterprise solutions with API access, custom note templates, and dedicated support.

Overall, Upheal enhances mental health documentation by reducing administrative burden, improving note accuracy, and supporting better clinical outcomes through data-driven insights.