Zia | Zoho People vs Cvblurb

Zia is the built-in human resources assistant inside Zoho People that answers employee questions, runs HR tasks, and pulls reports through chat or voice. Instead of filing tickets for leave balances or policy lookups, staff talk to Zia while role permissions keep sensitive data scoped to what each person may see.

Standalone HR chatbots usually sit beside your HRIS and need custom integrations. Zia is woven through Zoho People's modules (onboarding, leave, performance, LMS, files, analytics), so a conversation can jump from summarizing a handbook to filing leave or opening the right settings screen without exporting data elsewhere.

You can route AI through Zoho's own ZKS model hosted in Zoho data centers or bring your own API keys for third-party models. The assistant supports multilingual prompts, voice commands, policy summarization, an HR writing helper, help desk case visibility, and visual workforce analytics. A mobile app mirrors the same capabilities for field and remote staff.

Zoho People pricing starts with a free edition and paid tiers from $1.25 per user per month (Essential HR, billed annually), each including the Zia bot. A 30-day trial covers full plan features with no credit card required.

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