Last updated 07-22-2026
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hachidori
hachidori is a no-code chatbot development platform for businesses that want to run conversational experiences across LINE, website web chat, and LINE WORKS. Teams can design dialogue flows, automate Q&A, score users based on chat behavior, and connect conversation data to external CRM and business systems without writing code. More than 7,000 chatbots have been built on hachidori, according to the company.
What sets hachidori apart is how deeply it integrates with the LINE ecosystem. It supports LINE notification messages to non-friends, LIFF-based interactive forms, segment-specific rich menus, in-chat payments, and ID linking between LINE user IDs and CRM records. For websites, it offers popup and chat-style proactive engagement that adapts to visitor behavior. A built-in natural language processing engine handles free-text inquiries, while human agents can take over mid-conversation when needed.
f-code, the company behind hachidori, positions the platform as an end-to-end service with hands-on support from initial KPI planning through scenario design, creative production, and ongoing optimization. hachidori is a certified partner of both LINE and LINE WORKS. Published case studies span insurance, retail, municipal government, real estate, and higher education in Japan.
Build chatbots for LINE, website web chat, and LINE WORKS from one no-code platform
Send LINE notification messages to users who are not yet friends using just a phone number
Tag and store conversation data in a searchable database tied to each LINE user ID
Run segment-based broadcasts, dynamic rich menus, and personalized dialogue paths from user tags
Switch between automated bot replies and live human chat within the same conversation
Connect CRM, inventory, and other backend systems through API integrations and LIFF apps
Track funnel performance, export logs to CSV, and edit scenarios from a built-in dashboard
Supports LINE, web chat, and LINE WORKS from one platform with deep LINE ecosystem features like LIFF and in-chat payments.
Includes hands-on onboarding support from KPI planning through scenario design and ongoing optimization.
More than 7,000 chatbots have been built on the platform, with published case studies across insurance, government, and retail.
Hybrid bot plus human chat handoff lets teams automate routine inquiries without sacrificing complex cases.
Website and documentation are primarily in Japanese, which limits self-serve evaluation for English-speaking teams.
No public pricing page; plans require a sales inquiry and custom quote.
Focused on the Japanese market and LINE ecosystem, so it is less relevant for teams outside Japan or without LINE presence.
What messaging channels does hachidori support?
hachidori supports LINE, website web chat, and LINE WORKS. Available features vary by channel, and the site notes that not every capability applies to every interface.
Do I need programming skills to use hachidori?
No. hachidori is built as a no-code platform where teams design scenarios, Q&A flows, and campaigns from a management dashboard. Custom development is available when needed, but the default setup path is programming-free.
How does hachidori pricing work?
hachidori does not publish plan prices on its website. Prospective customers request materials or submit an inquiry form, and a company representative follows up with pricing details.
Can hachidori handle free-text customer questions?
Yes. hachidori includes a proprietary natural language processing engine for recognizing and answering free-text inquiries. The management dashboard also lets teams tune responses and maintain FAQ and dictionary data.
Is hachidori an official LINE partner?
Yes. hachidori is listed on its website as a certified partner of both LINE and LINE WORKS, with deep support for LINE-specific features like LIFF, rich menus, and in-chat payments.
Can hachidori connect to a CRM or other backend systems?
Yes. hachidori supports API integrations and ID linking between LINE user IDs and CRM customer records. Conversation tags, scores, and logs can be exported or synced with external systems.
What types of organizations use hachidori?
hachidori publishes case studies from insurance, retail, municipal government, real estate, and university teams in Japan. Common use cases include customer acquisition, CRM engagement, inquiry automation, and internal workflows.