Last updated 07-18-2026
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Novo AI
Novo AI builds generative AI tools for insurance companies that need to process large volumes of text-heavy claims paperwork. The platform uses large language models to read, analyze, and explain documents ranging from policy files to hospital invoices, police reports, and legal correspondence.
The product targets insurers looking to streamline claims operations, catch fraud earlier, and give customer support teams faster answers on coverage decisions. Novo AI positions itself around improving combined ratios by reducing manual review work and claim leakage.
Trusted partners listed on the site include April, First Round Capital, Deloitte, Discover Market, and SFA. The company operates from offices in Singapore and Hong Kong.
Pulls structured data from hospital invoices, police reports, and legal correspondence in claims files
Screens every claim document for fraud and abuse instead of sampling a subset
Tracks pricing trends across claims data to flag what is driving costs in your book
Gives support teams AI tools to explain coverage decisions to customers faster
Handles policy documents and claims files through the same document analysis pipeline
Built for end-to-end insurance automation from intake through adjudication support
Screens 100% of claim documents for fraud and abuse rather than reviewing a random sample.
Trusted partner logos include Deloitte and First Round Capital, which signals enterprise credibility.
Covers varied document types from hospital invoices to police reports and legal correspondence.
No public pricing or self-serve signup; you need to contact sales through the Let's Talk flow.
The marketing site is insurance-specific with limited public detail on integrations or deployment.
About and pricing pages return 404, so deeper product documentation is not available on the site.
What types of insurance documents does Novo AI handle?
Novo AI processes text documents common in insurance claims workflows, including policy documents, hospital invoices, police reports, and legal correspondence.
Who is Novo AI built for?
Novo AI is built for insurance companies that want to automate claims processing, screen documents for fraud, analyze pricing trends, and support customer service teams with faster coverage explanations.
Does Novo AI publish pricing on its website?
No. The Novo AI website uses a Let's Talk contact flow and does not list public plan prices or a self-serve signup option.
Where is Novo AI based?
Novo AI lists offices in Singapore through Novo AI (SG) Pte Ltd and in Hong Kong through Novo AI (HK) Limited.
How can I contact Novo AI?
You can reach Novo AI through the Let's Talk option on heynovo.ai or by email at [email protected], which is listed on the site's privacy page.