Last updated 08-11-2026
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Ribbo
Ribbo turns your docs, website pages, and FAQs into a customer support agent you deploy on your site, WhatsApp, or Slack. Upload PDFs, paste a site URL for auto-crawling, add plain text, or write Q&A pairs, pick an AI model, and embed a widget without writing code.
Most generic chat widgets answer from broad model knowledge. Ribbo trains on your own content, bills by message credits with different costs for mini vs premium models, and routes frustrated customers to humans through plain-language escalation rules. That mix of private training data, credit-based model choice, and built-in handoff is what sets it apart from a basic site chat plugin.
Support teams at SaaS companies, ecommerce stores, and agencies use Ribbo to deflect repetitive billing, shipping, and returns questions while keeping full conversation logs. Operators can review analytics, spot unanswered topics, and retrain from real chat examples when product docs change.
Train agents on PDFs, site URLs with auto-crawl, plain text, or Q&A pairs up to 12M characters on Enterprise
Deploy one agent to website chat, WhatsApp, and Slack from a single dashboard
Switch between GPT-4o, Claude Sonnet, Gemini Pro, and Llama 3 per agent
Free plan includes 30 message credits and 1 chatbot with no credit card required
Set escalation rules so Ribbo routes billing disputes or human requests to your inbox with full context
Medium plan at $50 per month includes 5,000 message credits and automated retraining every 6 hours
Trains on your own PDFs, site content, and Q&A pairs instead of generic model knowledge.
Deploys the same agent to website chat, WhatsApp, and Slack without separate setups.
Free tier lets you build and test a chatbot with no credit card required.
Plain-language escalation rules route complex or frustrated chats to humans with full context.
Message credits run out quickly on GPT-4 or Claude responses, which cost 20 credits each.
Free plan limits training data to 1,000,000 characters and file uploads to 5 MB.
Remove-branding and highest-volume tiers require Growth plans or Enterprise contracts.
What is Ribbo?
Ribbo is a customer support chat bot that learns from your uploaded docs, website content, and Q&A pairs. You pick an AI model, customize the widget, and deploy it on your website, WhatsApp, or Slack to answer questions around the clock.
How much does Ribbo cost?
Ribbo offers a Free plan at $0 per month with 30 message credits and one chatbot. Paid plans start at $20 per month for the Small tier with 2,000 credits, $50 for Medium, and $150 for Large. Enterprise pricing is custom.
Which AI models does Ribbo support?
Ribbo lets you choose GPT-4o, Claude Sonnet, Gemini Pro, and Llama 3 in agent settings. GPT-4o-mini responses cost 1 message credit while GPT-4 or Claude responses cost 20 credits on paid plans.
Can Ribbo hand off to a human agent?
Yes. Ribbo supports human handoff through escalation rules you write in plain language, such as routing billing disputes or frustrated customers to your support inbox. Customers can also request a human at any time with the full chat history attached.
What channels can I deploy Ribbo on?
Ribbo deploys to a website chat widget, WhatsApp, and Slack from one trained agent. Every plan includes the website widget, WhatsApp and Slack deployment, conversation logs, and custom agent name and tone settings.
Is there a free plan for Ribbo?
Yes. Ribbo's Free plan costs $0 per month and includes 30 message credits, one chatbot app, 1,000,000 characters of training data, and a 5 MB file upload limit. You can sign up without a credit card and go live in minutes.