Last updated 07-24-2026
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Chat Thing
Chat Thing lets you add an AI customer support agent to your website, Slack, WhatsApp, Discord, or Telegram in about five minutes. You connect data sources like your website, help center, FAQs, Notion pages, PDFs, or YouTube channels, and the agent answers questions from that content around the clock.
Beyond basic Q&A, agents can take actions through power-ups, like looking up orders or triggering workflows, and hand off to a human when the conversation needs it. The embeddable chat widget matches your brand, and the platform supports 50+ languages with analytics on conversation performance.
Plans scale from a free tier with one agent and 80k message tokens to Enterprise with 50 agents, evals for bot testing, and unlimited data sources. Standard and above unlock model choice across OpenAI, Claude, Gemini, and other providers.
Train agents on websites, Notion, PDFs, RSS feeds, and YouTube channels
Deploy on web widgets, Slack, WhatsApp, Discord, and Telegram
Hand off conversations to humans with live takeover on paid plans
Choose from GPT, Claude, Gemini, and other models on Standard and above
Set up in about five minutes with auto-syncing data sources
Free tier available with no credit card required.
Supports web, Slack, WhatsApp, Discord, and Telegram from one platform.
Wide range of data sources including Notion, PDFs, and YouTube.
Advanced models and human handoff require a paid Standard plan or higher.
Annual billing is the default advertised price on the homepage.
Is Chat Thing free?
Yes. The free plan includes one agent, one data source, and 80,000 message tokens per month with no credit card required. Paid plans start at $11.67 per month billed yearly.
Which AI models does Chat Thing support?
Free bots use GPT-4o Mini by default. Standard, Pro, and Enterprise subscribers can choose advanced models from OpenAI, Google, Cohere, Claude, and Mistral.
Can Chat Thing integrate with Slack and WhatsApp?
Yes. Chat Thing supports website widgets, Slack, WhatsApp, Discord, and Telegram channels. API access is included on Standard plans and above.
Does Chat Thing use my data to train models?
Chat Thing states that data sent through the API is not used to train ChatGPT, per OpenAI's API terms of use.
How quickly can I launch a support bot?
Chat Thing advertises setup in about five minutes. Connect a data source like your website or help center, customize the widget, and embed it on your site.