Adola vs Zia for Zoho Desk

Adola is a revolutionary platform designed to enhance the functionality of chatbots by transforming them into voice-operated call-bots. This service allows businesses to outfit their AI assistants with unique phone numbers and human-like voices, thereby optimizing customer interactions over the phone. Setting up Adola is remarkably user-friendly and takes just a minute, with a hassle-free process that involves choosing a phone number, connecting an OpenAI API key, and selecting an AI assistant tied to the OpenAI account. Adola offers a 7-day free trial to experience full access to the service. Subscriptions are affordable, starting at $25 per month, which includes 25 minutes of call time. The platform emphasizes simplicity, with a focus on clear voice interactions, instant number provisioning, all-inclusive billing, seamless AI-to-phone integration, and 24/7 availability. Moreover, Adola is continuously expanding its features to enhance functionality, including multilingual support and customizable AI personalities.

Discover Zia, the AI-powered assistant exclusive to Zoho Desk, designed to revolutionize customer service management. Zia is a cutting-edge artificial intelligence assistant that seamlessly integrates with Zoho Desk, providing you with real-time assistance in managing your customer service operations efficiently. With Zia's conversational capabilities, your customers can engage in immediate chat conversations through your mobile app or website, where their inquiries are promptly processed, and apt solutions from your Knowledge Base are recommended. Zia vigilantly monitors conversation sentiment, intelligently categorizes incoming tickets with relevant tags for efficient agent response, and swiftly composes draft replies to expedite service. Furthermore, Zia offers a comprehensive dashboard for leaders, featuring predictions on customer sentiment, ticket trends, and team performance anomalies, thus equipping decision-makers with data-driven insights. Zia's adaptability is unparalleled; you can customize her to perform an array of customer-oriented actions via a user-friendly Skill Builder interface. Ignite your customer service with Zia's contextual AI intelligence.