Document360 vs Quadient

Document360 offers an AI-powered knowledge base software designed to scale alongside your product, providing a central repository for customers and team members to access valuable information. It enables the effortless creation of a range of documentation such as FAQs, user guides, product documentation, and standard operating procedures.

The software comes equipped with a core product suite that includes a portal for editors, writers, and reviewers, as well as a site widget that enhances SaaS products and websites. Additionally, it offers API documentation tailored for developers. Among the industry-leading features,

Document360 boasts powerful analytics, a user-friendly dashboard, efficient workflow management, SEO tools for improved visibility, a variety of integrations, a comprehensive business glossary, a ticket deflector to reduce support load, a secure drive for document storage, an accessible platform API, and insightful health check metrics.

With an eye on the future, Document360 incorporates generative AI to streamline knowledge base management and offers rich insights from customers on how the software can be used in various organisational settings.

Quadient assists businesses in improving customer experiences. They provide products and services that can help boost client retention, increase loyalty, and make it simpler for companies to interact with their clients. Creating strong and meaningful connections between businesses and their customers is the focus of Quadient.