Last updated 06-28-2026
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Quadient
Quadient is an enterprise platform for customer communications, finance automation, mail and shipping, and parcel delivery. It helps organizations reduce manual work across invoices, payments, statements, outbound mail, and package workflows while keeping compliance and visibility in one place.
The Quadient Suite connects accounts payable, accounts receivable, invoice delivery, cash visibility, and customer communications management in a single experience. Teams can automate AP and AR workflows, deliver personalized print and digital communications, and track cash performance without replacing every system they already use.
Beyond software, Quadient offers mailing and shipping automation hardware and software, plus Parcel Pending smart lockers for secure parcel pickup and returns. The company reports more than 300,000 organizations worldwide and over 8 billion business interactions annually.
Quadient also provides an on-site assistant called Ask Quadient AI that guides visitors to relevant solutions based on the business challenge they describe.
Quadient Suite ties AP, AR, invoice delivery, cash dashboards, and customer communications into one connected workflow
Customer communications management creates compliant, personalized messages across print and digital channels
Accounts payable automation captures invoices, routes approvals, and manages supplier payments with less manual handling
Accounts receivable automation speeds collections, disputes, and cash application to improve cash flow visibility
Mail and shipping automation covers postage meters, folder inserters, parcel tracking, and carrier-flexible shipping tools
Parcel Pending smart lockers support secure 24/7 package pickup, returns, and delivery notifications for residents and staff
Ask Quadient AI on the homepage helps visitors find the right solution area from a short problem description
Integrations with systems like Sage, QuickBooks, Zuora, NetSuite, and Microsoft connect finance and communications data
Broad portfolio spanning CCM, AP/AR, mailroom automation, and parcel lockers under one vendor.
Connects with common ERP and accounting platforms instead of forcing a full system replacement.
Strong enterprise footprint with published customer stories from brands like Santander, Radisson Blu, and Lush Cosmetics.
No self-serve pricing; sales contact or demo request is required for most products.
Scope is enterprise-focused, which can be heavy for small teams that only need one narrow workflow.
Product lines span software and physical mailroom hardware, so implementation complexity varies by solution.
What does Quadient do?
Quadient provides software and hardware for customer communications, finance automation, mail and shipping operations, and parcel delivery. Its solutions help teams automate AP and AR, deliver compliant customer messages, prepare outbound mail, and manage package workflows.
What is included in Quadient Suite?
Quadient Suite connects accounts payable automation, accounts receivable automation, customer communications management, invoice delivery, and a cash dashboard. The suite is designed to link finance and communications workflows in one experience.
Does Quadient integrate with existing finance systems?
Yes. Quadient highlights integrations with platforms such as Sage, Intuit QuickBooks, Zuora, Oracle NetSuite, and Microsoft so teams can connect CRM, ERP, and finance data without replacing core systems.
Which industries does Quadient serve?
Quadient lists solutions for finance, healthcare, education, retail, insurance, public sector, utilities, and print service providers, among others.
How do I get Quadient pricing?
Quadient does not publish standard plan pricing on its site. Prospects can request a demo or contact the company through its contact form or by phone at 800-636-7678.