Last updated 07-02-2026
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unitQ
unitQ is an AI quality intelligence platform that pulls customer feedback from across your entire stack into one real-time system. Instead of juggling separate tools for app reviews, support tickets, surveys, social posts, and call transcripts, teams get a single source of truth for what customers are actually experiencing.
The platform runs six products under one roof: monitorQ for customer intelligence, metricQ for tying feedback to revenue and retention, competeQ for competitive benchmarking, supportQ for agent and bot QA, interviewQ for scaled research interviews, and socialQ for social listening. Product, engineering, CX, and leadership teams work from the same categorized signals rather than conflicting spreadsheets and dashboards.
unitQ connects to more than 100 feedback channels, including Zendesk, Salesforce, Slack, app stores, Reddit, and survey platforms like Qualtrics and Medallia. Customers include PayPal, Zendesk, Bumble, Pinterest, and Adobe.
The company is headquartered in San Francisco and sells through enterprise demos rather than self-serve plans. Existing customers sign in at monitor.unitq.com.
Pulls feedback from 100+ channels including support tickets, app reviews, surveys, and social into one platform
monitorQ spots emerging product issues in real time before they hit your KPIs
metricQ links customer signals to revenue, retention, and engagement metrics
competeQ benchmarks your quality against competitor reviews across app stores and social
supportQ automatically scores every agent and bot conversation for QA and compliance
Unifies 100+ feedback channels into one real-time platform
Six specialized products cover monitoring, metrics, competition, support QA, interviews, and social
Real-time alerts help teams catch issues before KPIs shift
Enterprise-grade compliance including SOC 2, GDPR, and HIPAA
Integrates with Zendesk, Salesforce, Slack, and other tools teams already use
No public pricing or self-serve signup
Requires a sales demo to get started
Built for enterprise teams, not small businesses or individuals
On-premise deployment is only mentioned for enterprise customers
What data sources does unitQ integrate with?
unitQ connects to more than 100 feedback channels, including Zendesk, Salesforce, Slack, HubSpot, Intercom, app stores, Reddit, X, Qualtrics, Medallia, Snowflake, and Zapier. The integrations page lists review sites, survey tools, engagement platforms, and data upload connectors.
Is unitQ secure and compliant?
Yes. unitQ is SOC 2 Type II compliant, EU GDPR compliant, and HIPAA compliant. Its datacenters meet ISO 27001, ISO 27017, and ISO 27018 standards. Enterprise customers can also request an on-premise deployment.
What products are included in the unitQ platform?
unitQ bundles six products: monitorQ for customer intelligence, metricQ for business impact, competeQ for competitive intelligence, supportQ for agent and bot QA, interviewQ for AI-moderated interviews, and socialQ for social engagement.
Does unitQ offer public pricing?
No. unitQ does not publish plan prices on its website. Prospective customers request access through the Get a demo page, and pricing is handled through sales.
How do I log in to unitQ?
Existing customers sign in at monitor.unitq.com. New accounts are set up after completing the demo and onboarding process with the unitQ sales team.