Last updated 07-02-2026
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Worknet.AI
Worknet.AI is a customer-facing AI platform built for support, success, and revenue teams at B2B SaaS companies. It combines proactive in-app chat, dedicated AI agents, and copilot apps inside Zendesk, Salesforce, and Slack so teams can resolve issues, guide users, and spot expansion signals from one workflow.
The platform pulls answers from curated sources like help centers and Confluence, plus uncurated data such as past tickets, Slack threads, and Jira issues. Agents can go beyond Q&A to trigger actions like plan upgrades or backend workflows, with human experts looped in over Slack when needed.
Worknet targets post-sales and revenue teams that want preventive support instead of ticket-only reactive support. Customers listed on the site include 8x8, Monday.com, Palo Alto Networks, Medallia, and Certinia. The company is SOC 2 Type II certified and states GDPR and CCPA compliance on its website.
Runs dedicated in-app AI agents for support, success, and sales with plain-English playbooks
Copilot apps embed inside Zendesk, Salesforce, and Slack for agent assist and case swarming
Blends curated docs with tickets, Slack threads, and Jira issues, then can trigger real actions
Proactive support detects user friction from product usage and intervenes before tickets open
Connects to 100+ integrations including HubSpot, Stripe, Amplitude, Notion, and Intercom
Copilot apps work inside Zendesk, Salesforce, and Slack instead of forcing teams into a separate inbox.
Pulls from both curated knowledge bases and live ticket or Slack history for more complete answers.
SOC 2 Type II certified with GDPR and CCPA compliance stated on the product site.
No public pricing page; teams must book a demo to learn plan costs.
Primarily aimed at B2B SaaS teams, not individual users or small self-serve setups.
What products does Worknet.AI offer?
Worknet.AI offers dedicated AI agents, an AI agent for reps, a data analytics agent, proactive support, and copilot apps for Zendesk, Salesforce, and Slack. The platform also includes an inbound digital sales rep and expansion revenue workflows for post-sales teams.
Does Worknet.AI publish public pricing?
Worknet.AI does not list plan prices on its website. Prospects book a demo through worknet.ai to get pricing. The product is positioned as an enterprise B2B platform rather than a self-serve signup tool.
Which tools does Worknet.AI integrate with?
Worknet.AI states it supports more than 100 integrations. Named integrations on the site include Zendesk, Salesforce, Slack, HubSpot, Stripe, Amplitude, Jira, Notion, Confluence, and Intercom.
How does Worknet.AI handle data security?
Worknet.AI is SOC 2 Type II certified and says it complies with GDPR and CCPA. Its privacy policy is published at worknet.ai/privacy-policy, and privacy-related requests can be sent to [email protected].
Who is Worknet.AI built for?
Worknet.AI is built for customer support, customer success, and revenue teams at B2B SaaS companies. Use cases on the site cover inbound sales development, trial conversion, retention, expansion, and agent assist workflows.