Last updated 12-17-2023
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Crisp
Crisp introduces MagicReply, an AI assistant designed to transform customer service through seamless integration and a cutting-edge proprietary AI model. With no setup required, this innovative tool helps customer service teams provide better and faster answers, enhancing efficiency and customer satisfaction. MagicReply's unique capabilities leverage your previous conversations to supply personalized responses, ensuring reliability and speed. Additionally, it offers multilingual support across various channels, requiring no additional development for multichannel strategies. Crisp's comprehensive suite of features includes a website chat widget, a chatbot builder for automated interactions, a CRM for managing customer knowledge, a shared inbox for collaborative work, a ticketing system to streamline support, campaigns to engage customers, and a knowledge base for instant answers. Joining the beta of Crisp's AI features promises an improved customer service experience, starting with an alluring 14-day free trial.
Chat Widget: Craft meaningful interactions with a website chat widget.
Chatbot: Build chatbots for automated conversations.
CRM: Improve your leads and customers' knowledge.
Shared Inbox: Get more work done together.
Ticketing System: Optimize your customer support in an efficient way.
1) What is MagicReply?
MagicReply is an AI virtual assistant that uses a proprietary machine learning model to ingest your past conversations and provide efficient, personalized customer service.
2) Where can I learn about Crisp's AI vision?
You can get a behind the scenes look at Crisp's vision regarding AI and customer service on the Crisp AI Story page.
3) Is Crisp's AI assistant ready for multilingual and multichannel strategies?
Crisp's AI features are multilingual and built to integrate seamlessly with a multichannel strategy, making it ready to deploy today.
4) Can Crisp transcribe audio messages to text?
Yes, Crisp can automatically transcribe audio messages to text, enabling faster support experiences.
5) How can I start using Crisp's services?
You can start this seamless service experience with a 14-day free trial, accessible on the Crisp website.