Gladly vs Quadient

Transform your customer support experience with Gladly, the #1 rated easiest-to-use platform tailored for B2C companies looking to maximize customer lifetime value. Say goodbye to traditional ticketing systems—Gladly offers a more personal approach by empowering agents and embracing efficient conversation in a single thread. Our unique platform includes a rich Product Overview, which empowers your support heroes with AI-driven insights, and ensures every customer interaction is personalized through People Match® functionality. For service-driven brands, Gladly is more than just software—it's the partner you need to drive revenue, enhance efficiency, and decrease costs, while fostering lasting customer loyalty.

Quadient assists businesses in improving customer experiences. They provide products and services that can help boost client retention, increase loyalty, and make it simpler for companies to interact with their clients. Creating strong and meaningful connections between businesses and their customers is the focus of Quadient.