Guidemaker vs My AskAI

Guidemaker is a productivity Chrome extension that records your clicks while you work and turns the session into step-by-step how-to guides, SOPs, and tutorials. Its AI drafts the written steps and screenshots, then outputs web, video, and slide versions from the same capture.

Compared with manual screenshot tools, Guidemaker runs in the background so you do not stop to document each click. The homepage demo claims all three guide formats are generated in 25 seconds, and paid tiers add PDF, HTML, markdown, and video exports plus team workspaces.

Customer success teams, onboarding managers, and internal ops leads who need repeatable process docs are the core users. The free Basic plan caps you at 10 guides, while Plus and Team seats unlock unlimited guides, branding controls, and shared workspaces.

My AskAI is a customer support AI agent that plugs into helpdesks you already run, including Zendesk, Intercom, Freshdesk, Gorgias, and HubSpot. It reads your help center, historic tickets, and connected docs from Google Drive or Notion, then answers incoming tickets for about $0.10 each. The company targets support teams that want deflection inside their existing inbox rather than a standalone chat widget.

Competing helpdesk-native AI tools often bundle opaque per-seat pricing or hide costs behind sales calls. My AskAI publishes ticket-based rates starting at $199 per month for 1,000 included tickets and advertises 75%+ average resolution. It also connects live CRM and order data so the agent can answer account-specific questions, not just FAQ matches.

SaaS, eCommerce, marketplace, and B2C support teams are the core audience. Setup takes under an hour with no developers, and a 30-day unlimited trial runs without a credit card. Over 250 businesses use it, with published case studies from Customer.io, Freecash, and Swytch Bike citing 60% to 84% AI resolution rates.