Last updated 07-29-2026
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My AskAI
My AskAI is a customer support AI agent that plugs into helpdesks you already run, including Zendesk, Intercom, Freshdesk, Gorgias, and HubSpot. It reads your help center, historic tickets, and connected docs from Google Drive or Notion, then answers incoming tickets for about $0.10 each. The company targets support teams that want deflection inside their existing inbox rather than a standalone chat widget.
Competing helpdesk-native AI tools often bundle opaque per-seat pricing or hide costs behind sales calls. My AskAI publishes ticket-based rates starting at $199 per month for 1,000 included tickets and advertises 75%+ average resolution. It also connects live CRM and order data so the agent can answer account-specific questions, not just FAQ matches.
SaaS, eCommerce, marketplace, and B2C support teams are the core audience. Setup takes under an hour with no developers, and a 30-day unlimited trial runs without a credit card. Over 250 businesses use it, with published case studies from Customer.io, Freecash, and Swytch Bike citing 60% to 84% AI resolution rates.
Integrates with Zendesk, Intercom, Freshdesk, Gorgias, and HubSpot in under 10 minutes without developers
Pro plan includes 1,000 tickets per month at $199, with overage at roughly $0.12 per extra ticket
Scale plan includes 2,000 tickets per month at $499, with overage at $0.10 per ticket
Trains on help center articles, historic tickets, Google Drive, Notion, and up to 3 websites on Pro
Connects live CRM and order data to answer account, subscription, and refund questions
Supports 95+ languages with intelligent escalation to human agents when needed
30-day unlimited free trial with full access and no credit card required
Plugs into Zendesk, Intercom, Freshdesk, Gorgias, and HubSpot without replacing your helpdesk.
Published per-ticket pricing from $0.10 with a 30-day trial and no credit card.
Trains on historic tickets, help docs, and connected Google Drive or Notion files.
Connects live order and CRM data for account-specific answers beyond FAQ matching.
Case studies report 60% to 84% AI resolution rates from named customers.
Pro plan caps included tickets at 1,000 per month before overage fees apply.
Removing My AskAI branding costs an extra $49 per month on the Pro plan.
Enterprise features like whitelabel and unlimited agents require the $999+ tier.
What helpdesks does My AskAI integrate with?
My AskAI integrates directly with Zendesk, Intercom, Freshdesk, Gorgias, and HubSpot. Setup takes under an hour with no developers, and the agent works inside your existing helpdesk workflow.
How much does My AskAI cost per ticket?
My AskAI Pro starts at $199 per month with 1,000 tickets included, roughly $0.12 per extra ticket. The Scale plan at $499 per month includes 2,000 tickets with overage at $0.10 per ticket.
Does My AskAI offer a free trial?
Yes. My AskAI offers a 30-day unlimited free trial with full access and no credit card required. All paid plans, including Pro, Scale, and Enterprise, start with this trial period.
What resolution rate does My AskAI claim?
My AskAI advertises over 75% average AI resolution across customers, with a 60% resolution money-back guarantee on paid plans. Published case studies cite individual rates from 60% to 84%.
What knowledge sources can My AskAI learn from?
My AskAI syncs help center articles, websites, historic support tickets, and internal docs from Google Drive and Notion. Pro allows up to 3 websites; Scale supports up to 10 websites with unlimited articles.
Can My AskAI handle order and account questions?
Yes. My AskAI connects CRMs, ERPs, and APIs to pull live customer data such as recent orders, subscriptions, and account details. It can also automate tasks like refund requests through configured AI Tasks.