Manja AI vs Certainly

Manja AI is a sales enablement platform built for inside sales teams that run frequent demos and calls. It combines real-time coaching during live conversations with an AI Sales Gym where reps practice objections, discovery, and demos against simulated buyers before talking to real prospects.

During live calls, Manja AI transcribes the conversation and surfaces rep-only prompts: battle cards when competitors come up, objection handlers, and talk track suggestions grounded in your playbooks and prior customer interactions. Customers on the call see nothing; coaching stays on the rep's side.

After calls, the platform turns recordings into analytics across demos, calls, competitor mentions, and deal-breaker signals. Managers get dashboards to spot skill gaps, while reps see their own progress. Playbook Creator and Battle Cards help teams document and distribute winning strategies across the org.

Certainly deploys autonomous AI agents that handle customer conversations across web chat, WhatsApp, Instagram, SMS, email, and voice. Instead of scripted decision trees, the agents reason about goals, call tools in your stack, and resolve tickets end to end. The platform connects to Shopify, Zendesk, Salesforce, Gorgias, and 200-plus AI models with automatic failover.

Traditional chatbots break when customers go off-script. Certainly pairs agentic AI with implementation support from Copenhagen, where the company has operated since 2017. Customers like Feastables, Quad Lock, and Fintiba report containment rates above 40% and measurable revenue impact from post-chat purchases.

E-commerce brands, CX teams, and sales organizations use Certainly for customer support, conversational commerce, and internal ops. Starter plans begin at 500 euros per month with conversation-based billing and a 3-month pilot option.