Relish | Shopify App vs Ochatbot | Shopify App

Relish AI Chatbot is a 24/7 virtual shopping assistant designed to boost sales and automate customer support on Shopify stores. It uses GPT-powered product recommendations and conversational AI to engage visitors, answer brand and product FAQs instantly, and provide personalized shopping assistance. The app automates order management tasks such as tracking, cancellations, returns, and subscription changes, reducing manual workload and improving customer experience.

It also drives sales with targeted nudge, exit-intent, and personalized campaigns. Relish AI integrates seamlessly with popular Shopify apps like Shopify Inbox, Gorgias, Zendesk, Recharge, and Klaviyo, enabling streamlined workflows and enhanced customer engagement. This app requires minimal setup as it auto-trains from your product catalog, store pages, and policies, making it easy to deploy and maintain.

Ochatbot adds a sales and support chatbot to your Shopify store, trained on your product catalog, FAQs, and order data. Shoppers can search products, check order status, recover abandoned carts, and get recommendations from a widget that appears as both an intelligent search bar and a chat icon. Developer Ometrics has offered Ochatbot since 2017, and the Shopify listing launched in April 2020.

Most Shopify chatbots charge per conversation or stick to one widget style. Ochatbot bills by monthly unique visitors instead, with unlimited conversations on every plan. Its multi-display setup covers shoppers who type queries and those who prefer chat, without installing two separate tools.

The app fits Shopify merchants who want fewer repetitive support tickets and higher average order value. Retail, wellness, and CBD stores use it for product finders, upsells, free shipping alerts, and live chat handoff when a human agent is needed.