Rossum vs Thankful | Shopify App Store

Rossum reads invoices, purchase orders, bills of lading, and other transactional documents, then extracts, validates, and posts the data to your ERP. AI agents ingest files from email, scanners, PEPPOL, or shared drives, run them through the Aurora Document AI engine, and route exceptions to a human validation screen when needed. The platform supports 276 languages plus handwriting and learns from user corrections over time.

OCR tools that only pull text leave your team to fix errors in spreadsheets. Rossum cross-checks extracted fields against master data, ERP records, and business rules, infers GL codes and tax codes, and triggers approval workflows or vendor emails automatically. Business and Enterprise tiers add duplicate detection, intelligent mailboxes, custom webhooks, and certified connectors for SAP, Coupa, Workday, and Oracle.

Rossum targets finance and operations teams drowning in AP paperwork, logistics companies processing shipping documents, and enterprises facing e-invoicing mandates. More than 450 brands use it, Everest Group named Rossum a Leader in its 2026 IDP PEAK Matrix, and Coupa acquired Rossum to extend its spend management stack.

Transform your Shopify store's customer service with Thankful, the premier AI automation solution on the Shopify App Store. Streamline your customer interactions by leveraging cutting-edge artificial intelligence designed to enhance efficiency and customer satisfaction. Thankful offers robust support by integrating seamlessly with your existing tech stack, providing a hassle-free upgrade to your customer service capabilities. With Thankful, say goodbye to the mundane tasks and focus on scaling your business while ensuring your customers are well taken care of, around the clock.