Shopify App Store vs Ochatbot | Shopify App

Shopify App Store is the official marketplace where Shopify merchants browse, compare, and install apps that extend their online stores. It lists thousands of third-party and Shopify-built apps covering marketing, fulfillment, store design, analytics, and day-to-day operations.

Apps are grouped into seven top-level categories, from sales channels and product sourcing to orders, shipping, store design, marketing, and store management. Each listing shows star ratings, review counts, pricing details, and a direct install path tied to your Shopify admin.

Every app goes through a 100-checkpoint review before it appears in the store. Apps that earn the Built for Shopify badge have passed additional testing for performance, design quality, and deep integration with Shopify's admin.

The store surfaces personalized recommendations based on what has worked for merchants running similar businesses. Editorial guides, merchant tech stack stories, and annual Build Awards help merchants find standout apps without scrolling the full catalog.

Ochatbot adds a sales and support chatbot to your Shopify store, trained on your product catalog, FAQs, and order data. Shoppers can search products, check order status, recover abandoned carts, and get recommendations from a widget that appears as both an intelligent search bar and a chat icon. Developer Ometrics has offered Ochatbot since 2017, and the Shopify listing launched in April 2020.

Most Shopify chatbots charge per conversation or stick to one widget style. Ochatbot bills by monthly unique visitors instead, with unlimited conversations on every plan. Its multi-display setup covers shoppers who type queries and those who prefer chat, without installing two separate tools.

The app fits Shopify merchants who want fewer repetitive support tickets and higher average order value. Retail, wellness, and CBD stores use it for product finders, upsells, free shipping alerts, and live chat handoff when a human agent is needed.