Upheal vs Docus

Upheal is an AI-powered platform designed specifically for mental health professionals to automate clinical documentation and streamline practice workflows. It supports note-taking for various therapy formats including in-person, virtual, and recorded sessions, enabling therapists to focus more on their clients rather than paperwork. The platform offers multiple progress note templates such as SOAP, DAP, and EMDR, and allows customization to fit different therapeutic approaches.

The tool caters to individual providers, group practices, and virtual care providers, offering features like AI-generated treatment plans with SMART goals and insurance-compliant documentation through its Golden Thread system. Upheal integrates with any telehealth or video platform and electronic health records (EHR) via a browser extension, simplifying the transfer of notes and session data.

Upheal emphasizes privacy and security, complying with HIPAA, SOC 2, GDPR, and other regulations. Audio recordings are deleted by default after note generation, and users can opt out of data sharing for AI training. The platform also provides client consent templates to ensure compliance with privacy standards.

Additional tools include scheduling with calendar integration, a HIPAA-compliant telehealth calling platform, a compliance checker for notes, and advanced analytics that track session metrics like talking ratio and sentiment. Upheal supports multiple languages and therapy modalities, making it adaptable to diverse clinical needs.

The platform offers a free plan with unlimited notes from dictated or text summaries and manual uploads, while paid plans unlock live session capture, advanced note types, AI customization, telehealth with AI notes, compliance checking, and team management features. Upheal also provides enterprise solutions with API access, custom note templates, and dedicated support.

Overall, Upheal enhances mental health documentation by reducing administrative burden, improving note accuracy, and supporting better clinical outcomes through data-driven insights.

Docus is an AI-powered health platform designed for patients, doctors, labs, and healthcare companies. It offers a personal AI Health Assistant that helps individuals understand their health better by providing personalized insights, symptom checking, and lab test interpretations. Users can upload lab results to receive detailed biomarker analysis and generate comprehensive health reports. The platform also connects users with a network of over 350 top doctors for expert second opinions, ensuring reliable validation of AI-generated insights.

For healthcare professionals, Docus provides AI tools that support clinical decision-making, streamline documentation, and improve patient communication. Doctors can access patient-specific clinical insights, research assistance, and AI-generated medical notes, saving time and enhancing care quality. Labs benefit from AI-powered reporting software that transforms raw lab data into clear, actionable reports for both doctors and patients, with customizable follow-up reminders.

Docus emphasizes data privacy and security, complying with HIPAA, GDPR, and SOC 2 standards. It offers flexible API integrations for healthcare organizations to embed AI capabilities into existing platforms, enhancing workflows and patient experiences. The platform is accessible 24/7, providing continuous support for health inquiries and management.

The AI Doctor feature personalizes interactions based on users' health profiles, offering tailored recommendations and checkup plans. While it supports proactive health management, Docus clearly states that it does not replace professional medical advice. Its AI models are trained on extensive medical data and validated by healthcare professionals to ensure accuracy and safety.

Overall, Docus combines AI-driven health insights with expert medical validation, serving a broad audience from individuals seeking preventive care to healthcare providers aiming to improve diagnostic accuracy and operational efficiency.