Last updated 06-29-2026
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Docus
Docus is a health technology platform built for diagnostic labs, doctors, and patients. Its homepage positions the product as an AI layer for modern diagnostic labs, with modules for interpretation reports, follow-up recommendations, compliance checks, digital requisitions, and context-aware assistants.
For labs, Docus turns raw test results into clinical reports for doctors and patient-friendly explanations. It supports routine panels, infectious disease, pharmacogenomics, and pathology workflows. Labs can connect via API or HL7 into an LIS, CRM, or EHR, or use branded Docus interfaces without integration.
Doctors get a clinical decision support platform with an AI medical assistant, research assistant, lab test interpretation, AI-generated SOAP notes, and patient messaging with AI auto-complete. Plans scale by number of patients managed, and the first patient is free.
Patients use the AI Health Assistant to chat with a personal AI Doctor, upload lab results for interpretation, run a symptom checker, and request second opinions from a network of 350+ doctors across 30+ specialties.
Docus states it meets HIPAA, GDPR, and SOC 2 requirements, encrypts data in transit and at rest, and does not require personally identifiable information for core workflows. The company is based in Wilmington, Delaware.
Lab interpretation reports with clinical DDx for doctors and plain-language summaries for patients
Follow-up test recommendations and patient reminders to improve lab retention
AI compliance agent for ICD validation, repeat testing rules, and denial prevention
Digital requisitions with autocomplete, AI medical necessity drafts, and e-signatures
Patient AI Health Assistant with lab upload, symptom checker, and expert second opinions
Covers labs, doctors, and patients in one platform with dedicated product lines
Lab module automates interpretation, follow-ups, compliance, and digital requisitions
Free entry tiers for both patients and doctors with clear upgrade paths
HIPAA, GDPR, and SOC 2 compliance stated on site with a public trust center
API and HL7 integration for labs plus standalone interfaces when integration is not needed
Lab software pricing is custom only, so costs are not transparent upfront
Medical second opinions cost $490 each and are not included in subscriptions
Platform does not provide diagnoses, prescriptions, or emergency care
Doctor paid plans are billed annually, which may not suit every practice size
Who is Docus built for?
Docus serves three audiences: diagnostic labs that need interpretation and workflow automation, doctors who want clinical decision support, and patients who want an AI health assistant. Each product line has its own pricing and feature set on docus.ai.
How is Docus Lab Software priced?
Lab software uses flexible subscription pricing based on monthly test volume, workflow complexity, and regional regulations. Docus asks labs to contact sales for a custom quote rather than listing fixed public prices.
What do patient plans cost on Docus?
Patients can start free with 3 AI Doctor messages per week and 1 lab interpretation per month. Paid Lite is $3.99 per month billed annually ($47.88 per year), and Pro is $7.99 per month billed annually ($95.88 per year) with higher message and interpretation limits.
What do doctor plans cost on Docus?
The first patient is free. Paid doctor plans are billed annually: Starter is $25 per month ($300 per year) for up to 50 patients, Pro is $50 per month ($600 per year) for up to 500 patients, and Ultimate is $100 per month ($1,200 per year) for up to 2,000 patients.
Is a medical second opinion included in a Docus subscription?
No. Second opinions from top doctors are billed separately at $490 per consultation. They are not included in patient, doctor, or lab subscription plans.
Can Docus integrate with lab and hospital systems?
Yes. Docus supports API and HL7 integration to send lab data and receive interpretation outputs in an LIS, CRM, or EHR. Labs and doctors can also use Docus-hosted interfaces without a technical integration.
Does Docus replace a doctor or provide prescriptions?
No. Docus is a clinical decision support and patient education tool. It does not provide official diagnoses, prescriptions, or emergency care. Final medical decisions stay with licensed healthcare professionals.