Glean

Glean

Glean connects your company's apps, documents, and permissions into one enterprise search and Work AI platform. Employees ask questions in natural language, get answers grounded in Slack, Google Drive, Jira, Confluence, Salesforce, and hundreds of other sources, then automate follow-up work with assistants and agents. The system respects existing access controls so people only see what they are already allowed to view.

Generic AI chat tools send broad prompts to models without your org chart, ticket history, or doc permissions baked in. Glean indexes enterprise context once, maps relationships in an Enterprise Graph, and claims a 30% reduction in token usage compared with off-the-shelf MCP tools because less irrelevant text reaches the model. That matters when every department is spinning up agents on the same data.

IT, engineering, sales, support, and HR teams at companies like Booking.com, Zillow, and Samsung use Glean to find answers faster, build no-code agents, and cut internal support tickets. Deployment is demo-led: you request access through Glean's sales flow rather than self-serve signup.

Top Features:
  1. 275+ out-of-the-box connectors sync Slack, Google Drive, Jira, Confluence, GitHub, and Salesforce

  2. Supports 35+ unique LLMs with flexible model choice across the platform

  3. Glean claims 110 hours saved per user per year and 20% fewer internal support tickets

  4. Permission-aware search inherits source-app access rules so users only see allowed content

  5. SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, and GDPR compliance badges listed on the homepage

Pros:
  1. Deep connector library with 275+ apps and real-time permission sync.

  2. Combines search, assistant, and agents on shared enterprise context.

  3. Strong compliance posture with SOC 2, ISO 27001, and HIPAA badges.

Cons:
  1. No public pricing or self-serve signup; sales demo required.

  2. Built for large enterprises, which may be heavy for small teams.

  3. Effectiveness depends on connecting and maintaining many source integrations.

FAQs:

What does Glean do?

Glean is a Work AI platform that unifies enterprise search, an AI assistant, and agents on your company's data. Glean connects knowledge across apps, answers questions with permission-aware context, and lets teams automate tasks using natural language workflows.

How many apps does Glean connect to?

Glean offers more than 275 out-of-the-box connectors across ecosystems, according to its connectors page. Integrations include Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, and Salesforce, with real-time sync across billions of documents.

Is Glean secure for enterprise use?

Glean is built for enterprise security with permission-aware access, single-tenant cloud deployment options, and compliance certifications including SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, and GDPR. Users only see content they are already permitted to access in source systems.

What products does Glean include?

Glean includes Glean Search for finding information across work apps, Glean Assistant as a personalized AI expert, and Glean Agents to automate tasks with natural language. The platform also exposes open APIs, a web SDK, and headless MCP support.

How do you buy Glean?

Glean does not list public self-serve pricing on its website. Teams request access through the Get a Demo flow on glean.com, and Glean positions the platform for enterprise deployments with customer stories from large organizations.

Which companies use Glean?

Glean customer stories on its site include Booking.com, Zillow, TIME, Ericsson, and GCash. Booking.com reports company-wide adoption across 14,000 employees, while Zillow cites 80% adoption and 1.5+ hours saved weekly per user.

Category:

Pricing:

Paid

Tags:

Internal Search
Work AI
AI Agents
Knowledge Management
Slack Integration
Permission Aware
No-code Agents
Enterprise AI

Tech used:

Ant Design
jQuery
Webflow
Vercel
Cloudflare
Amazon CloudFront
Google Cloud
Google Tag Manager
Sentry
Google Fonts
Font Awesome
GSAP
GraphQL
PHP
Ruby
Elementor
Emotion
Styled Components
Tailwind CSS

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