Last updated 07-28-2026
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Gobot | Shopify App
Gobot turns Shopify storefronts into guided selling experiences with conversational product quizzes, AI support chatbots, and first-party data capture. Merchants install it from the Shopify App Store to recommend SKUs based on shopper answers, automate repetitive support questions, and pass quiz data into email platforms like Klaviyo. The chatbot answers product questions after recommendations and hands unresolved tickets to help desks such as Gorgias or Zendesk with full quiz context attached.
Most Shopify quiz apps map static question trees to product tags. Gobot syncs a live product feed with auto-merchandising and inventory data, which the vendor says matters once catalogs pass roughly 30 SKUs. Gobot also sells a separate Identity Pixel that resolves anonymous visitors to opted-in emails for Klaviyo retargeting, a capability standalone quiz builders typically do not include.
The fit is Shopify merchants with varied product lines who need help steering shoppers to the right SKU. Beauty, supplement, and home goods brands already on Klaviyo, Postscript, or Attentive use Gobot to grow email lists from quiz completions, cut support volume, and lift conversion on visitors who stall on product selection.
First 5,000 quiz and chatbot engagements are free on the Shopify install plan before usage charges apply
Synced product feed with auto-merchandising and inventory sync for catalogs with hundreds or thousands of SKUs
Native integrations with Klaviyo, Postscript, Attentive, Gorgias, Zendesk, and Drip
Conversational quiz flows adapt follow-up questions based on each shopper's prior answers
AI answers product questions after recommendations and opens Gorgias tickets with full quiz context on handoff
Exit-intent overlay triggers guided shopping for visitors about to leave the store
English-only interface listed on the Shopify App Store page
First 5,000 engagements are free before usage-based charges may apply.
Product recommendation logic uses a synced Shopify catalog with inventory data for large SKU counts.
Passes quiz answers and opt-ins to Klaviyo, Postscript, Attentive, and other email platforms.
AI support chat hands unresolved tickets to Gorgias or Zendesk with full conversational context.
White-glove setup, copywriting, and ongoing optimization offered by the Gobot success team.
Shopify App Store rating is 3.4 out of 5 across 18 reviews.
English is the only language listed on the Shopify App Store page.
Pricing beyond the free engagement tier requires contacting sales; the vendor pricing page is password protected.
Identity Pixel and guided experiences are sold as separate products with demo-based onboarding.
Is Gobot free to install on Shopify?
Yes. Gobot is free to install on Shopify, and the listing includes the first 5,000 engagements at no charge. Additional usage beyond that tier may incur charges billed in USD, and full-service setup pricing requires contacting Gobot directly.
What email tools does Gobot integrate with?
Gobot integrates with Klaviyo, Postscript, Attentive, Drip, Mailchimp, AWeber, ActiveCampaign, and Constant Contact per its integrations page. Quiz answer data and opt-ins can be passed into these platforms for segmentation and triggered flows.
How does Gobot recommend products in quizzes?
Gobot connects to your Shopify catalog and uses a synced product feed with auto-merchandising, inventory sync, and auto-tagging to power recommendations. The vendor states this approach handles large catalogs better than basic tag-based quiz logic.
Can Gobot automate Shopify customer support?
Yes. Gobot's AI support chatbot handles repetitive shopper questions and can answer queries about recommended products within the quiz flow. When it cannot resolve an issue, Gobot opens a ticket in Gorgias or Zendesk with the full conversational context attached.
What languages does Gobot support on Shopify?
Gobot lists English as its only supported language on the Shopify App Store. Guided experience flows can be translated into other languages through the no-code builder, but the app interface itself is English.
When did Gobot launch on the Shopify App Store?
Gobot launched on the Shopify App Store on August 3, 2017, according to its listing. The developer is Gobot, based at 378 Crest Road, Ridgewood, NJ, and the product is also marketed at getgobot.com.