Last updated 06-27-2026
Category:
Reviews:
Join thousands of AI enthusiasts in the World of AI!
Talkie.ai
Talkie.ai gives medical practices a virtual front desk that answers patient phone calls and texts around the clock. Patients can schedule visits, request prescription refills, leave messages for providers, and get answers to common questions without waiting on hold, while your staff focuses on in-person care.
The platform connects directly to EHR systems like athenahealth, ModMed, Elation Health, and eMedicalPractice. Appointments booked on a call show up in your calendar immediately, call summaries land in the patient chart, and refill requests route into your existing workflow without manual data entry.
Talkie.ai is built for outpatient clinics across 30+ specialties, from dermatology and pediatrics to urology and primary care. Practices report going live in about three weeks, with agents handling scheduling, after-hours coverage, multilingual calls, and outbound reminders so front desk teams are not buried in repetitive phone work.
Answers 100% of inbound patient calls 24/7, including after-hours and weekends
Books and reschedules appointments inside athenahealth, ModMed, Elation, and eMedicalPractice
Handles prescription refill calls and updates your EHR without staff typing notes
Speaks Spanish and other languages so patients can call in their preferred language
Summarizes every conversation and writes it back to the patient chart automatically
Runs outbound reminders, waitlist fills, and patient recall campaigns by phone or SMS
Picks up every inbound call 24/7 so patients are not stuck on hold or sent to voicemail.
Native EHR integrations with athenahealth, ModMed, Elation Health, and eMedicalPractice cut manual chart updates.
SOC 2 Type II certified and HIPAA compliant, with AES-256 encryption for data at rest.
Covers scheduling, refills, FAQs, after-hours intake, and outbound reminders from one platform.
Pricing is not published online; every practice must book a demo to get a quote.
Built for US outpatient clinics and EHR workflows, not general consumer chat use cases.
Going live takes roughly three weeks of setup rather than same-day self-serve signup.
What EHR systems does Talkie.ai integrate with?
Talkie.ai offers dedicated integrations with athenahealth, ModMed, Elation Health, and eMedicalPractice. The platform reads and writes appointment, message, and patient data in your EHR so staff stay in one system. Talkie.ai also supports other software that exposes a REST API.
Is Talkie.ai HIPAA compliant?
Yes. Talkie.ai is HIPAA compliant and SOC 2 Type II certified. Patient data is encrypted in transit with SSL and at rest with AES-256, and the platform runs on Amazon Web Services infrastructure designed for healthcare workloads.
What tasks can Talkie.ai handle on patient phone calls?
Talkie.ai agents can schedule and reschedule appointments, process prescription refill requests, answer FAQs, route calls to the right department, take after-hours messages, run appointment reminders, fill waitlists, and onboard new patients by creating charts on the first call.
How long does it take to launch Talkie.ai at a practice?
Talkie.ai reports that most practices go live in about three weeks. The team configures agents for your specialty workflows, connects your EHR and phone systems, and trains staff on how calls hand off between the agent and your front desk.
Does Talkie.ai support languages other than English?
Yes. Talkie.ai supports Spanish and multilingual patient conversations over phone and text. Practices can serve callers in their preferred language for scheduling, refills, and general front desk requests.
Does Talkie.ai publish pricing online?
Talkie.ai does not list public plan prices on its website. Practices request pricing by booking a demo through the Talkie.ai site or contacting the sales team at [email protected] or +1 (872) 349-3052.