Last updated 06-30-2026
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AI Chatbot Support
AI Chatbot Support is a multi-platform customer service platform that combines autonomous AI chatbots with live agent support in one unified dashboard. Businesses connect website chat widgets, social channels, and messaging apps so customers can reach them wherever they already are.
The platform trains AI on your website content, PDFs, text files, and custom prompts so the chatbot can handle routine questions on its own. When a conversation needs a human, agents pick it up from the same dashboard with AI-assisted tools like smart reply suggestions, message regeneration, and automatic spelling correction.
Supported channels include website widgets, Facebook Messenger, Instagram, X, Google Business Messages, WhatsApp, Zendesk, Slack, WeChat, Telegram, LINE, Viber, email, and SMS. The service requires your own OpenAI API key, and you choose which OpenAI model to run. Plans are priced in euros with monthly and yearly billing options.
Connect website widgets, social media, and messaging apps to one support dashboard
Train autonomous AI on website pages, PDFs, text, and custom prompts
Switch between AI chatbot and live agent support without changing platforms
Get smart reply suggestions, message regeneration, and spelling correction for agents
Customize chatbot branding with your logo, colors, and welcome text
Connects websites, social media, and messaging apps in one dashboard.
Autonomous AI handles routine questions while live agents take over when needed.
Agent tools include smart replies, message regeneration, and spelling correction.
Supports automatic multilingual translation for text and voice messages.
Requires your own OpenAI API key and separate OpenAI usage costs.
No free tier listed on the pricing page.
Listed prices are in euros; USD equivalents vary with exchange rates.
Do I need my own OpenAI API key to use AI Chatbot Support?
Yes. AI Chatbot Support requires you to connect your own OpenAI API key from openai.com and select the OpenAI model you want to use in the platform settings.
What channels does AI Chatbot Support connect to?
The platform supports website chat widgets, Facebook Messenger, Instagram, X, Google Business Messages, WhatsApp, Zendesk, Slack, WeChat, Telegram, LINE, Viber, email, and SMS from a single dashboard.
How much does AI Chatbot Support cost?
Paid plans start at ???40 per month for the Business tier. Pro costs ???99 per month and Enterprise costs ???299 per month. Yearly plans are discounted by 15% compared to monthly billing.
Does AI Chatbot Support offer multilingual chat?
Yes. The platform supports automatic language translation for both text and voice messages in AI chat and chatbot conversations.
Is data storage unlimited on AI Chatbot Support?
Yes. AI Chatbot Support stores your AI data and conversations on its servers with unlimited data storage under a fair use policy.