Last updated 08-14-2026
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ChatBotKit
ChatBotKit lets you launch AI agents for support, sales, and operations across websites, apps, and messaging channels without starting from a blank canvas. You pick a ready-made solution blueprint, connect your data and tools, customize the brand, then deploy the same agent to Slack, Discord, WhatsApp, Telegram, and embedded widgets.
Most chat bot builders stop at scripted Q&A. ChatBotKit targets autonomous agents that verify orders, qualify leads, chase follow-ups, and run scheduled tasks across your existing tools. Blueprints package agents, knowledge datasets, skillsets, and integrations so you can deploy a working GTM, ops, or support agent in hours instead of wiring every connection yourself.
Observability, policy controls, audit trails, and enterprise security features like content filtering and data governance ship built in. Teams at Quench, DEBRA UK, and Intelliway use ChatBotKit to ship production assistants that answer from their own content rather than generic model replies.
Deploy agents to Slack, Discord, WhatsApp, Telegram, and embeddable website widgets from one platform
Start from ready-made solution blueprints for GTM, ops, Zendesk support, and WhatsApp commerce
Basic plan includes up to 5 bots, 1K conversations, and 5K messages per month at $25
Pro plan raises limits to 25 bots, 10K conversations, and 50K messages per month at $65
OpenAI-compatible API lets you point existing OpenAI clients at ChatBotKit agents with one config change
Bring your own language models alongside platform models from OpenAI, Anthropic, and others
Python, Node, and Go SDKs plus secret proxy keep credentials server-side during agent workflows
Ready-made solution blueprints cover GTM, ops, Zendesk, and commerce use cases out of the box
One agent deploys across Slack, Discord, WhatsApp, Telegram, and website widgets simultaneously
OpenAI-compatible API means existing OpenAI client code can route through ChatBotKit agents
Built-in observability, audit trails, and policy controls for production agent governance
Bring your own models alongside platform models from OpenAI, Anthropic, and others
No free tier on published plans; Basic starts at $25 per month
Lower tiers cap bots, conversations, and crawled pages, which can limit larger deployments
Enterprise and on-premise options require contacting sales rather than self-serve checkout
What is ChatBotKit used for?
ChatBotKit is used to build and deploy AI agents for customer support, sales outreach, and internal operations. You customize ready-made blueprints with your data and deploy them to websites, apps, Slack, Discord, WhatsApp, and Telegram.
How much does ChatBotKit cost?
ChatBotKit's Basic plan costs $25 per month with up to 5 bots and 1K conversations. The Pro plan is $65 per month with 25 bots and 10K conversations. Scale is $365 per month with 100 bots and 50K conversations. Enterprise pricing is custom.
Which messaging platforms does ChatBotKit support?
ChatBotKit deploys agents to Slack, Discord, WhatsApp, Telegram, Messenger, Google Chat, and Microsoft Teams. You can also embed AI widgets on any website so visitors get answers from your own content.
Can ChatBotKit connect to my existing tools?
Yes. ChatBotKit includes built-in integrations for services like HubSpot, Gmail, Zendesk, GitHub, and Apollo. Agents can query CRM data, draft emails, triage tickets, and run workflows across your stack without custom auth code.
Does ChatBotKit offer an API?
Yes. ChatBotKit provides an OpenAI-compatible API, plus Python, Node, and Go SDKs. Point any OpenAI client at ChatBotKit to route requests through your agents, knowledge bases, and tool integrations behind a single model identifier.
Does ChatBotKit support on-premise deployment?
ChatBotKit offers both fully managed cloud hosting and on-premise deployment options. Contact the ChatBotKit team through their contact page or enterprise plan to discuss hands-on or self-hosted setups for your organization.