Last updated 07-23-2026
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ChatKPI
ChatKPI is a Shopify app that works like a data analyst you can text from your phone or computer. Install it from the Shopify App Store, connect your store, and ask questions about sales, orders, inventory, and customer behavior in plain language.
The chatbot answers using natural language processing backed by large language models, so you do not need SQL or dashboard skills to pull reports. You can check total sales, order growth year over year, best-selling products, average order value, and stock levels through a simple text thread.
Founded in 2023 by FlipLabs, LLC, ChatKPI is built for Shopify entrepreneurs who want store metrics on demand without sitting at a desk. Beta access is free with up to 500 questions per month while the team builds toward version 1.
Text a dedicated number to ask sales, orders, and inventory questions like you would message a colleague
Installs from the Shopify App Store and reads your connected store data automatically
Handles follow-up questions so one thread can go from bestsellers to units sold vs last month
Beta includes up to 500 questions per month with sales trends and inventory analysis included
Chart and graph visualizations are on the roadmap for a coming-soon release
Free beta with up to 500 questions per month and no payment required to start.
Works through text messaging, so you can check metrics from your phone without opening Shopify admin.
Supports follow-up questions in the same conversation for deeper analysis.
Shopify-only; the app requires a connected Shopify store to answer business questions.
Data visualizations such as charts and graphs are listed as coming soon, not available yet.
Paid pricing has not launched yet, so long-term cost after beta is still unspecified.
What is ChatKPI?
ChatKPI is a Shopify application chatbot that acts as a virtual data analyst for your store. It answers business questions about sales, orders, inventory, and customer behavior through natural language conversations.
How does ChatKPI work?
ChatKPI connects to your Shopify store through the Shopify App Store app. You text questions to a dedicated ChatKPI phone number, and the chatbot replies with store metrics. You can ask follow-up questions in the same thread for deeper analysis.
What does ChatKPI cost?
ChatKPI is currently in beta and costs $0 per month for full platform access, including up to 500 questions per month. The site says paid pricing will be introduced when version 1 launches.
Is my data secure with ChatKPI?
ChatKPI is developed by FlipLabs, LLC and states that one store’s data is not shared with other users or stores. The application operates only within the boundaries of the installed Shopify store, and the privacy policy says personal data is not sold.
How do I get started with ChatKPI?
Install ChatKPI from the Shopify App Store and connect it to your Shopify store. After setup, you can text business questions to the ChatKPI number provided and receive answers on your phone or computer.
Is there customer support for ChatKPI?
Yes. ChatKPI offers support by email at [email protected] for questions and issues, and [email protected] for feedback and feature requests.