Brightcall (formerly Convolo.ai) vs Certainly

Brightcall is a sales communication platform built around voice calls, lead response speed, and outbound dialing. The company rebranded from Convolo.ai; convolo.ai now redirects to brightcall.ai. The platform combines three product lines: an AI voice agent for inbound and outbound calls, Speed To Lead for instant website lead callbacks, and a Multi Line Dialer for high-volume outbound campaigns.

The AI Agent lets teams train a voice agent once, then deploy many copies that handle cold calls, lead follow-ups, and support calls around the clock. Speed To Lead connects website visitors to sales reps within about a minute through a phone button, popup, or web form trigger. The Multi Line Dialer routes multiple outbound lines per rep so teams can reach 80 to 120 contacts per hour with local caller ID.

Brightcall integrates with Salesforce, HubSpot, Pipedrive, Zoho, GoHighLevel, and 50+ CRM and marketing systems, plus Zapier and webhooks. Founded in Stockholm in 2018, the company now serves 1,000+ customers with offices in the US, Sweden, and Dubai. It targets sales teams, marketing agencies, and real estate firms that need faster lead response and higher outbound call volume.

Certainly is a cutting-edge AI tool that empowers businesses to create a digital twin of their best salesperson, leading to maximized profits and boosted efficiencies through conversations. With Certainly's advanced technology, businesses can harness the power of artificial intelligence to replicate the skills, knowledge, and techniques of their top-performing salesperson. By doing so, they can ensure consistent and effective sales interactions, regardless of the actual presence of the salesperson.

Using Certainly, businesses can create a virtual salesperson that is available 24/7 to engage with customers, answer their queries, and provide personalized recommendations. This digital twin is capable of understanding and responding to customer needs, preferences, and objections in a highly human-like manner. Through natural language processing and machine learning algorithms, Certainly's AI engine continuously improves its conversational abilities, ensuring that it keeps getting better over time.

Certainly also offers valuable insights and analytics to help businesses optimize their sales strategies. By analyzing customer interactions, the AI tool provides data-driven recommendations for improving sales processes, identifying areas of improvement, and even predicting customer behavior. By leveraging these insights, businesses can make informed decisions to enhance their sales performance and drive greater customer satisfaction.

Additionally, Certainly integrates seamlessly with existing CRM systems, allowing businesses to streamline their sales workflows and consolidate customer data. This integration ensures that the digital twin is always up-to-date with the latest customer information, enabling personalized and context-aware conversations.

Boost your sales productivity, drive higher conversion rates, and deliver outstanding customer experiences with Certainly. Experience the power of AI-driven sales conversations and witness the transformation in your business's bottom line.