Brightcall (formerly Convolo.ai)

Brightcall (formerly Convolo.ai)

Brightcall is a sales communication platform built around voice calls, lead response speed, and outbound dialing. The company rebranded from Convolo.ai; convolo.ai now redirects to brightcall.ai. The platform combines three product lines: an AI voice agent for inbound and outbound calls, Speed To Lead for instant website lead callbacks, and a Multi Line Dialer for high-volume outbound campaigns.

The AI Agent lets teams train a voice agent once, then deploy many copies that handle cold calls, lead follow-ups, and support calls around the clock. Speed To Lead connects website visitors to sales reps within about a minute through a phone button, popup, or web form trigger. The Multi Line Dialer routes multiple outbound lines per rep so teams can reach 80 to 120 contacts per hour with local caller ID.

Brightcall integrates with Salesforce, HubSpot, Pipedrive, Zoho, GoHighLevel, and 50+ CRM and marketing systems, plus Zapier and webhooks. Founded in Stockholm in 2018, the company now serves 1,000+ customers with offices in the US, Sweden, and Dubai. It targets sales teams, marketing agencies, and real estate firms that need faster lead response and higher outbound call volume.

Top Features:
  1. Train one AI voice agent and deploy thousands of copies for 24/7 calling

  2. Speed To Lead calls every new website lead within about one minute

  3. Multi Line Dialer lets reps place 80 to 120 outbound calls per hour

  4. Local caller ID and branded calls to lift answer rates on outbound lines

  5. Integrates with Salesforce, HubSpot, Pipedrive, Zoho, and 50+ CRM systems

Pros:
  1. Combines AI voice agents, instant lead callbacks, and outbound dialing in one platform.

  2. Broad CRM integration list with dedicated success manager setup support.

  3. Local caller ID on outbound lines helps improve contact answer rates.

  4. Free account signup is available without publishing fixed plan prices on the site.

Cons:
  1. Public pricing tiers and per-seat costs are not listed on the website.

  2. Some legacy Convolo branding and login URLs still appear alongside Brightcall pages.

  3. Heavy focus on phone workflows; less suited for teams that do not run voice sales.

FAQs:

What happened to Convolo.ai?

Convolo.ai rebranded to Brightcall. The convolo.ai domain redirects to brightcall.ai, where the current product lineup and branding live. Existing Convolo accounts can still log in through app.convolo.ai.

What is Brightcall's AI Agent?

Brightcall's AI Agent is a voice agent you train once with a script, personality, and knowledge base. After setup, you can run many copies that make cold calls, follow up on leads, or answer support calls and transfer live calls to human reps with full context.

What is Speed To Lead on Brightcall?

Speed To Lead is Brightcall's instant callback system for website leads. Visitors leave a phone number through a site button or form, and Brightcall connects them to an available agent within about one minute. If your team is busy, Brightcall can route the call to a fallback team.

Does Brightcall integrate with CRMs?

Yes. Brightcall connects to Salesforce, HubSpot, Pipedrive, Zoho, GoHighLevel, Follow Up Boss, Copper, Odoo, Kommo, and dozens of other CRM and marketing tools. It also supports webhooks, Zapier, and API connections for 1,000+ systems.

Does Brightcall offer a free account?

Brightcall offers a free account to get started through its signup flow at brightcall.ai/getstarted. Public pricing tiers are not listed on the website; sales demos and custom plans are available through the booking flow.

Where is Brightcall based?

Brightcall was founded in Stockholm, Sweden in 2018. The company lists offices in Ponte Vedra, Florida (US), Sollentuna, Sweden, and Dubai, United Arab Emirates.

Category:

Pricing:

Freemium

Tags:

AI Agent
Speed To Lead
Multi Line Dialer
Outbound Sales
Lead Distribution
Sales Dialer
Lead Response
Voice Agent
CRM Integration

Tech used:

Google Analytics
Ant Design
jQuery
Webflow
Cloudflare
Amazon CloudFront
Google Cloud
Google Tag Manager
HubSpot
Google Fonts
Ruby
YouTube
GitHub
Tailwind CSS

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