Last updated 04-19-2024
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Reply.io is a business messaging platform that connects contacts from any channel to every team. It provides a 360-degree view of every team in the company and allows customers to message you via any channel. The platform also enables collaboration with your teammates. With a shared inbox, you can collaborate with your teammates and respond to your contacts lightning-fast. The platform also offers a 360-degree customer view, which allows you to find all your customer chats in one place, regardless of the channel. Custom fields and tags make it easier to segment your customers. You can create workflows to help your teammates better manage their efforts in resolving customer issues. The respond.io mobile app allows you to work from your mobile device on the go and at your convenience. Respond to customer conversations across channels and enjoy access to essential information at your fingertips. You can try out the platform with a free trial