HeiChat vs B12

HeiChat gives online stores a storefront chatbot that answers product questions, recommends items, and handles support without adding clutter to the page. Merchants install it on Shopify, WooCommerce, or a custom website, train it on store policies and product data, then let it field buyer questions around the clock.

The assistant syncs with your product catalog and knowledge bases so replies stay grounded in real inventory, shipping rules, and return policies. You can preview responses, correct mistakes, and choose when to go live. Shopify merchants get the smoothest path through a native app; other stacks use the website widget or WordPress plugin.

It fits stores that lose sales when shoppers cannot find answers fast. Teams running lean on support staff use it to cover sizing, stock, and policy questions in 70+ languages while keeping the buying path calm and conversion-focused.

B12 turns a short text prompt into a live website, online store, or lightweight web app in about two minutes. Its AI builder drafts mobile-responsive pages, then you refine layout, copy, and features through chat or a visual editor without touching code.

Squarespace and Wix ship template libraries you customize manually. B12 bundles site generation with commerce backends, client intake forms, invoicing, contracts, email marketing, and an expert marketplace when you want humans involved. That makes it closer to an all-in-one stack for service businesses than a pure site builder.

Freelancers, coaches, and small firms use it to launch on a free b12sites.com subdomain or move to a custom domain on paid plans. B12 says more than 4 million sites have been created on the platform, with Website at $49 per month (200 AI credits) and Website + Client Engagement at $78 per month (300 credits), both offered at $1 per month for the first three months for new users.