Oliv AI - Your Sales Companion vs Certainly

Oliv AI deploys purpose-built agents across your revenue org to prep meetings, record calls, score deals, update CRM fields, and flag pipeline risks. Agents like Meeting Assistant, CRM Manager, Forecaster, and Deal Driver run continuously on your calendar, email, dialer, and CRM data instead of waiting for a rep to click a button.

Conversation intelligence tools like Gong record and analyze calls but leave reps to act on the insights manually. Oliv positions its agents as owners of specific workflows: auto-applying CRM updates from calls, enforcing methodology scorecards, and sending weekly pipeline alerts to managers. You can also keep your existing recorder (Gong, Fireflies, Fathom) and add Oliv insight packs on top.

Sales leaders, account executives, and revenue operations teams at B2B companies use Oliv to cut admin time and standardize deal reviews. Pricing starts at $19 per user per month for the notetaker and $29 per user per month for insight packs, with a 14-day team trial and free migration from competing tools.

Certainly deploys autonomous AI agents that handle customer conversations across web chat, WhatsApp, Instagram, SMS, email, and voice. Instead of scripted decision trees, the agents reason about goals, call tools in your stack, and resolve tickets end to end. The platform connects to Shopify, Zendesk, Salesforce, Gorgias, and 200-plus AI models with automatic failover.

Traditional chatbots break when customers go off-script. Certainly pairs agentic AI with implementation support from Copenhagen, where the company has operated since 2017. Customers like Feastables, Quad Lock, and Fintiba report containment rates above 40% and measurable revenue impact from post-chat purchases.

E-commerce brands, CX teams, and sales organizations use Certainly for customer support, conversational commerce, and internal ops. Starter plans begin at 500 euros per month with conversation-based billing and a 3-month pilot option.