Support Board vs Dante AI

Support Board combines live chat, ticketing, and OpenAI chatbots for WordPress, PHP, or cloud-hosted sites. Agents and bots share one inbox where the bot handles routine questions and passes unresolved threads to humans. The platform also covers marketing workflows like lead capture and automated follow-ups from the same chat widget.

Unlike SaaS-only helpdesks that charge per seat forever, Support Board sells self-hosted WordPress and PHP licenses for a $49 one-time fee with lifetime updates, or a cloud plan from $5 per month that includes messaging app integrations for free. That split lets small shops own their data on their server while larger teams scale message quotas without rebuilding their stack.

E-commerce stores on WooCommerce, agencies managing multiple client sites, and support teams that want WhatsApp or Messenger in one panel fit Support Board well. The vendor reports more than 10,000 global clients and claims bots answer about 30 percent of support requests before an agent steps in.

Dante AI builds customer support chatbots that train on your website, PDFs, and help docs, then answer visitor questions from an embeddable widget. Paste a URL, upload files, or write Q&A pairs and the agent can go live in under 60 seconds with no code. Over 100,000 agents have been built on the platform, and the free tier lets you test before adding a script tag to your site.

Most chatbot builders charge per resolution or per conversation, which means costs climb when the bot works well. Dante uses flat monthly plans with no per-ticket fees, and paid tiers add lead capture, CRM sync, and human handover when the AI cannot finish a thread. White-label branding, custom domains, and SSO sit on higher plans for agencies and larger teams.

Support leads use Dante to deflect repeat questions about refunds, shipping, and passwords while keeping a live inbox for escalations. Starter at $40 per month fits side projects, Advanced at $120 adds weekly knowledge refreshes and lead capture, and Pro at $400 unlocks API access, daily auto-updates, and full white-label removal of Dante branding.