Last updated 07-03-2026
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Converzation AI
Converzation AI lets you build custom chatbots trained on your own documents, websites, and support content. Upload PDFs, DOCX files, Q&A pairs, and URLs, and the platform turns that material into an AI agent that answers customer questions from your knowledge base.
The product is built for support and contact center teams that want to automate routine inquiries without writing code. You set up an agent in minutes, fine-tune responses through testing, then deploy it via website embed, direct chat link, or connections to Slack, Teams, Zapier, and Make.
Converzation AI runs on its own infrastructure, so you do not need to supply an OpenAI API key. Agents inherit GPT's multilingual capabilities and can respond in the user's preferred language even when trained in English. Multiple workspaces let you manage separate businesses from a single account, each with its own subscription plan.
Train agents on 37+ sources including PDFs, DOCX, HTML, Q&A pairs, and website URLs
Deploy via website embed, chat link, API, or integrations with Slack, Teams, Zapier, and Make
Customize the chat widget with brand colors, fonts, and on-page placement
Manage all agent conversations from a unified inbox with handoff to human agents
Connect API endpoints so agents fetch live data from external servers during conversations
Free tier available with no credit card required to get started.
No OpenAI API key needed; AI processing runs on Converzation's infrastructure.
Supports 37+ training sources with scheduled automatic content updates.
Multilingual responses even when the bot is trained in English.
Free plan deletes inactive AI agents after 14 days.
AI actions and integrations are listed as coming soon on all tiers.
Notion integration is marked as coming soon.
Is Converzation AI free to use?
Yes. Converzation AI offers a free plan with 100 message credits per month, one AI agent, and no credit card required. Paid plans start at $39 per month for the Starter tier.
Do I need my own OpenAI API key?
No. Converzation AI runs on its own infrastructure and handles all AI processing on the platform. You do not need to provide your own API key.
Does Converzation AI support languages other than English?
Yes. Converzation AI inherits GPT's multilingual capabilities. Even if you train the bot in English, it can detect and respond in the user's preferred language.
Can I customize the chat widget appearance?
Yes. You can customize the chat widget to match your brand, including colors, fonts, and placement on your website.
What happens if I exceed my monthly message limit?
If you exceed your plan's limit, you may be prompted to purchase an add-on or be temporarily restricted until the next billing cycle, depending on your subscription terms.
What support options are available?
Converzation AI offers support via live chat, email, and a knowledge base. Higher-tier plans include priority support.