Doerchat (formerly Doerplan)

Doerchat (formerly Doerplan)

Doerchat gives SaaS teams a shared inbox for chat, email, and helpdesk tickets with customer data pulled in from Stripe and your product database. You see subscription status, billing dates, seat counts, and usage stats next to every conversation, so replies do not require tab-hopping between tools.

Flat-rate pricing at $29 per month with no per-seat fees is the main differentiator against Zendesk and Intercom, which charge per agent and gate features behind enterprise tiers. Doerchat includes unlimited customers, team members, conversations, and helpdesks on every plan, plus AI agents trained on your FAQs and docs, automations, changelogs, and multi-brand switching from one account.

The platform targets SaaS founders and small support teams who need full helpdesk features without enterprise pricing. A 14-day free trial starts without a credit card, and the inbox is built for teams handling sudden growth without adding headcount.

Top Features:
  1. Flat $29 per month with no per-seat pricing on any plan

  2. Stripe subscription data visible in every customer conversation

  3. Unlimited customers, team members, conversations, and helpdesks

  4. AI agents trained on your FAQs, articles, and website content

  5. Multi-brand support with instant switching from one account

  6. 14-day free trial with no credit card required

Pros:
  1. Flat $29/month with no per-seat fees, unlike Zendesk or Intercom.

  2. Stripe subscription data appears directly in customer conversations.

  3. Unlimited customers, team members, and helpdesks on every plan.

  4. 14-day free trial with no credit card required.

Cons:
  1. Domain doerplan.com redirects to doerchat.com, which may confuse existing users.

  2. Low domain authority (DR 8) compared to established helpdesk competitors.

  3. Primarily built for SaaS, less suited for e-commerce or non-software businesses.

FAQs:

How much does Doerchat cost?

Doerchat costs $29 per month with unlimited customers, team members, conversations, and helpdesks included. There is no per-seat pricing. A 14-day free trial is available without a credit card.

Is Doerchat built for SaaS companies?

Yes. Doerchat is designed specifically for SaaS founders and teams. It integrates with Stripe to show subscription status, billing dates, and seat counts directly in each customer profile during support conversations.

Does Doerchat include AI support agents?

Yes. Doerchat includes AI agents that learn from your FAQs, documentation, articles, and website content to respond to common questions automatically. You can also set up automations for recurring support tasks.

Can Doerchat handle multiple brands?

Yes. Doerchat lets you manage multiple brands from a single account with instant switching between them. Each brand gets its own helpdesk, chat widget, and customer data without separate logins.

What channels does Doerchat support?

Doerchat handles live chat, email, and helpdesk tickets in one shared inbox. It also includes changelogs, feedback collection, and a knowledge base with articles, FAQs, and PDF uploads.

Does Doerchat offer a free trial?

Yes. Doerchat offers a 14-day free trial with no credit card required. You can start helping customers in minutes and access all features including AI agents, automations, and unlimited helpdesks.

Category:

Pricing:

Freemium

Tags:

SaaS Helpdesk
Shared Inbox
Stripe Integration
AI Support Agents
Flat Rate Pricing
Multi-Brand
Knowledge Base
Automated Marketing

Tech used:

Cloudflare
Tailwind CSS

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