Last updated 07-20-2026
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Floatbot.AI
Floatbot.AI is an enterprise AI agent platform built for regulated industries like insurance, collections, banking, healthcare, and lending. It lets teams deploy voice, chat, SMS, and email agents that automate high-volume customer workflows while keeping humans in the loop for complex cases.
The platform centers on conversational AI agents that handle inbound and outbound calls, digital support across 15+ channels, and real-time agent assist during live interactions. FloatSpace adds an AI workspace for insurance teams with copilots, co-browsing, document intelligence, and enterprise search across claims and policy systems.
Floatbot UNO provides a no-code builder for designing, testing, and deploying agents without writing code. Pre-built integrations connect to contact center platforms like Genesys, Five9, and NICE CXone, plus industry systems such as Guidewire, Insurity, and Q2.
Voice AI agents handle inbound and outbound calls with warm handoff to live agents
Digital agents run across chat, SMS, email, and WhatsApp on 15+ customer touchpoints
No-code UNO platform builds, tests, and deploys agents in weeks without custom code
FloatSpace workspace gives insurance teams AI copilots, co-browsing, and document search
AppXchange pre-integrates with Genesys, Five9, Guidewire, Salesforce, and payment gateways
Supports 100+ languages with sub-1-second response times on voice interactions
Agent M and RAG cognitive search power multi-agent workflows with enterprise knowledge bases
Covers voice, chat, SMS, email, and agent assist in one platform with shared analytics.
Pre-built integrations for Genesys, Five9, Guidewire, and other enterprise systems reduce setup time.
14-day free trial requires no credit card on self-service plans.
Industry-specific templates for insurance, collections, banking, and healthcare workflows.
Compliance certifications include ISO 27001, SOC 2 Type 2, HIPAA, and GDPR.
Self-service pricing starts at $99 per month, which is steep for small teams testing conversational AI.
Enterprise AI Agent Assist and NEO speech transcription require contacting sales for pricing.
Voice agent deployment typically takes 3 to 6 weeks, not a same-day setup.
Platform complexity and industry focus may be overkill for simple website chatbot needs.
What industries does Floatbot.AI target?
Floatbot.AI focuses on regulated industries including insurance, debt collections, banking, healthcare, lending, and BPO contact centers. Its agents handle workflows like claims FNOL, payment collections, loan servicing, patient scheduling, and 24/7 customer support with compliance guardrails.
Does Floatbot.AI offer a free trial?
Yes. Floatbot.AI offers a 14-day free trial on its self-service AI agent plans with no credit card required. You can start the trial from floatbot.ai/signup and test voice or chat agents before choosing a paid tier.
How much does Floatbot.AI cost?
Floatbot.AI self-service plans start at $99 per month (Lite, 500 voice minutes or chat sessions), $1,999 per month (Essential, 10,000 sessions), and $4,999 per month (Growth, 25,000 sessions). Yearly billing saves 20%. Enterprise pricing is custom through sales.
Can Floatbot.AI integrate with existing contact center software?
Yes. Floatbot.AI pre-integrates with CCaaS platforms including Genesys, Five9, NICE CXone, Avaya, Cisco, and RingCentral through its AppXchange marketplace. It also connects to CRMs, insurance core systems, payment gateways, and custom APIs.
What compliance certifications does Floatbot.AI support?
Floatbot.AI lists ISO 27001, SOC 2 Type 2, HIPAA, and GDPR compliance on its website. Enterprise plans include PII redaction on voice and chat sessions, encryption, audit logs, and role-based access controls.
How long does it take to deploy a Floatbot.AI voice agent?
Floatbot.AI states that voice agent deployment typically takes 3 to 6 weeks depending on use case complexity and integrations. Its no-code UNO platform supports building, testing, integrating, and going live through a five-step deployment workflow.