TangoEye
TangoEye is in-store retail analytics and automation software that turns existing CCTV cameras into footfall, zone, and conversion data. Instead of manual clickers or new sensor hardware, it plugs into the camera network retailers already run. The platform splits into four modules: Tango Traffic for walk-in counts, Tango Zone for shelf and area heatmaps, Tango RevOp for missed-sale tracking, and Tango StoreOps for camera and network uptime.
Most retail analytics vendors sell dedicated counting sensors or gate hardware. TangoEye's pitch is pure software on top of cameras that are already mounted, which keeps rollout cost lower and avoids ripping out existing infra. That trade-off means you need working CCTV coverage and bandwidth at each store, but you skip the cap-ex cycle of installing parallel sensor networks.
Retail operations teams use it to see bounced visitors, engaged shoppers versus casual walk-ins, and zone-level dwell time without standing at the door with a tally counter. Brand leaders at multi-store chains like Lenskart and Nykaa, listed on TangoEye's site, get a shared view of conversion leaks and infrastructure blind spots across locations. Store managers get hourly alerts when cameras or networks drop so footfall data does not silently go missing.
Plugs into existing CCTV cameras instead of installing separate footfall sensors or gate hardware
Tango Traffic counts footfall excluding store staff, split by engaged shoppers versus casual visitors and individual versus group visits
Tango Zone tags in-store sections and reports traffic, dwell time, demographics, and heatmaps per zone
Tango RevOp segments walk-ins into bounced visitors, missed opportunities, and converted customers with reasons behind lost sales
Tango StoreOps tracks store open and close times, camera downtime by the hour, and sends real-time infrastructure alerts
Trial signup runs through retail.tangoeye.ai with dashboard access at dashboard.tangoeye.ai
Works with existing CCTV instead of installing parallel sensor hardware
Four focused modules cover traffic, zones, revenue leaks, and store infrastructure
Trusted by named Indian retail chains including Lenskart and Nykaa on the company site
Human-in-the-loop support from TangoEye when camera or network downtime occurs
No public pricing page; plan costs require a sales conversation or trial signup
Requires working in-store CCTV and network uptime at each location
Enterprise retail focus may be less relevant for small single-location shops
What is TangoEye?
TangoEye is retail analytics software that uses computer vision on existing CCTV feeds to measure in-store footfall, zone activity, missed sales, and camera uptime. Its four products are Tango Traffic, Tango Zone, Tango RevOp, and Tango StoreOps.
Does TangoEye require new counting hardware?
No. TangoEye integrates with the CCTV infrastructure retailers already have installed. The company describes its setup as a plug and play layer on existing cameras rather than separate gate sensors or manual clickers.
What does each TangoEye product track?
TangoEye splits work across four modules. Tango Traffic maps shopper journeys and demographics, Tango Zone reports zone-level traffic and dwell time, Tango RevOp tracks bounced visitors and missed sale reasons, and Tango StoreOps monitors store open times and camera or network downtime.
Can I try TangoEye before committing?
Yes. TangoEye offers trial signup through retail.tangoeye.ai, linked from each product page on tangoeye.ai. Public plan pricing is not listed on the marketing site, so paid tiers likely require a sales conversation after the trial.
Which retail brands use TangoEye?
TangoEye's homepage lists Lenskart, Nykaa, Sangeetha, and Owndays among trusted retail brands. The site also notes an AI Game Changer Award 2022 from Nasscom and a ReTechcon 2019 recognition.
Where is TangoEye based?
TangoEye is headquartered in Chennai, Tamil Nadu, India. The contact page lists [email protected] and +91 8220777340, with an office at Apeejay Business Center on Haddow's Road in Nungambakkam.

