Last updated 07-30-2026
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Helper
Helper is an AI assistant for customer service that plugs into company support inboxes like [email protected]. Instead of handing agents another draft to edit, it sends customers one finished reply while running backend tools on your systems. Helper positions itself as a single agent layer with many operational actions rather than a chatbot that only suggests text.
Compared with typical support assistants that stop at knowledge-base answers or reply drafts, Helper executes account and billing work from the inbox thread. Its homepage lists refunds, payout triggers, chargeback resolution, 2FA resets, email changes, purchase reassignment, receipt resends, Stripe KYC diagnostics, fraud reviews, production database queries, GitHub bug filings, and admin notes. Helper says roughly 0.01% of tickets it cannot close get escalated to engineers on GitHub.
Teams running SaaS, marketplace, or fintech support over email are the obvious fit, especially when tickets routinely need Stripe or database actions. Helper claims customer-facing replies land in about 50 seconds, which matters when buyers expect fast account help. The product is closed source and currently promoted through helper.ai with an Ask on X onboarding path.
Antiwork, under Gumroad Inc copyright on helper.ai, ships Helper as closed source software. There is no self-serve pricing table on the public site, so evaluation starts with their social contact flow rather than a signup form.
Connects to company support inboxes like [email protected] so one agent layer handles email tickets
Publishes customer-facing replies in about 50 seconds according to helper.ai
Issues refunds, triggers payouts, and resolves chargebacks without leaving the support thread
Resets 2FA, changes account emails, reassigns purchases, and resends receipts or license keys
Runs Stripe KYC diagnostics, fraud investigations, and production database queries during tickets
Files GitHub issues and escalates about 0.01% of unresolved cases to engineers
Email-first setup: point Helper at [email protected] without rebuilding your helpdesk stack.
Executes refunds, account changes, Stripe checks, and database lookups instead of only drafting replies.
Homepage claims about 50-second customer-facing responses with backend actions hidden from the thread.
No public pricing page or self-serve signup on helper.ai.
Closed-source product with access gated through social outreach rather than instant onboarding.
Former docs paths such as /docs/tools now serve the marketing homepage, limiting public integration detail.
What is Helper?
Helper is an AI customer service assistant you connect to company support inboxes like [email protected]. It sends customers one reply while running backend tools for refunds, account fixes, and similar tasks underneath.
How fast does Helper reply to customers?
Helper's homepage states that one agent replies in about 50 seconds. Customers see a single polished response rather than the internal tool calls happening behind it.
What actions can Helper take during support tickets?
Helper can issue refunds, trigger payouts, resolve chargebacks, reset 2FA, change account emails, reassign purchases, resend receipts, run Stripe KYC diagnostics, query production databases, and file GitHub issues according to helper.ai.
Does Helper escalate cases to human engineers?
Helper says it escalates roughly 0.01% of tickets it cannot close to engineers through GitHub, while handling the remaining volume with its built-in tool layer.
Who built Helper?
Helper is a closed-source product from Antiwork, and helper.ai's footer credits Gumroad, Inc. as the copyright holder for 2026.
How is Helper priced?
Helper does not publish plan prices on helper.ai. Teams interested in access are directed through the site's Ask on X call to action for onboarding details.