Last updated 08-15-2026
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Moveworks
Moveworks gives employees one conversational front door to search company knowledge and complete tasks across business applications without hopping between portals. Its Reasoning Engine breaks natural-language requests into steps, picks the right plugins or AI agents, and runs governed actions across ITSM, HRIS, CRM, and chat tools like Microsoft Teams, Slack, and Google Chat.
Unlike helpdesk bots that only deflect tickets with canned answers, Moveworks pairs enterprise search across Slack, SharePoint, Confluence, OneDrive, Google Drive, and Outlook with end-to-end workflow automation. Specialized assistants and a marketplace of 1000+ prebuilt agents let teams extend coverage without stitching together separate search and automation products.
IT, HR, finance, facilities, and procurement teams at large enterprises use Moveworks to resolve routine service desk issues, provision software, answer policy questions in 100+ languages, and automate procurement and facilities requests. The platform cites FedRAMP authorization, SOC 2 Type 2, ISO 27001, HIPAA, and GDPR compliance for regulated industries.
Reasoning Engine orchestrates LLMs and plugins to plan and execute multi-step employee requests
Enterprise search across Slack, SharePoint, Confluence, OneDrive, Google Drive, Outlook, and 50+ systems
AI Agent Marketplace offers 1000+ prebuilt agents with free install and MCP connector setup
Agent Studio provides a low-code IDE to build, test, and deploy custom agents across departments
Supports 100+ languages with omnichannel access via chat, web, intranet, portals, and mobile
FedRAMP authorized with SOC 2 Type 2, ISO 27001, HIPAA, and GDPR compliance listed on the site
Forrester Total Economic Impact study cited on the site reports 256% ROI and $11M savings over three years
Combines federated search and workflow automation in one assistant instead of separate tools.
1000+ marketplace agents and out-of-the-box use cases shorten initial deployment time.
Reasoning Engine handles multi-step requests across disparate enterprise systems.
Strong compliance footprint including FedRAMP for government and healthcare buyers.
Works in chat apps employees already use, including Teams, Slack, and Google Chat.
No self-serve pricing or free tier published on the website.
Enterprise focus means smaller teams may not fit the sales-led deployment model.
Deep customization through Agent Studio still needs developer resources.
Assistant Builder no-code workspace is listed as coming soon on the platform page.
What does Moveworks do?
Moveworks is an enterprise AI assistant platform that lets employees search knowledge and complete tasks across business apps from one chat interface. Its Reasoning Engine routes requests to the right agents and plugins to finish work end to end.
Which apps does Moveworks integrate with?
Moveworks connects to Slack, Microsoft Teams, Google Chat, SharePoint, Confluence, OneDrive, Google Drive, Outlook, ServiceNow, and dozens of other enterprise systems through its connector and plugin ecosystem.
Can developers build custom agents on Moveworks?
Yes. Moveworks Agent Studio gives developers a unified IDE to design, test, and deploy agents with access to the Reasoning Engine, security guardrails, MCP plugins, and marketplace templates.
Does Moveworks work with ServiceNow?
Yes. Moveworks integrates with ServiceNow so employees can search knowledge and trigger ServiceNow workflows from the same conversational assistant, combining Moveworks search with ServiceNow automations.
Is Moveworks secure for regulated industries?
Moveworks lists FedRAMP authorization, SOC 2 Type 2, ISO 27001, HIPAA, and GDPR compliance on its security pages. Customer data stays in regional AWS hosting with encryption and access controls.
How fast can enterprises deploy Moveworks?
Moveworks cites an eight-week typical time to value on its homepage and ships hundreds of out-of-the-box use cases that do not require model tuning or prompt chaining to start delivering answers and actions.