Last updated 07-17-2026
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NewOaks AI
NewOaks AI is a voice-first platform that runs one agent across SMS, phone, website chat, WhatsApp, Instagram, Facebook Messenger, and email. It is built for businesses that need to capture leads and book appointments without staffing every channel separately.
The agent pulls answers from uploaded documents, pasted text, or scraped website pages so replies stay tied to your content. You can embed a chat bubble or iframe on your site, take over live chats from mobile apps, and run real-time voice calls that handle inbound and outbound conversations.
Small businesses, real estate teams, healthcare offices, and marketing agencies use it to qualify inquiries, schedule meetings, and follow up around the clock. iOS and Android apps send live chat notifications so you can jump in when a human handoff is needed.
One agent covers SMS, phone, web chat, WhatsApp, Instagram, Messenger, and email
Train bots on PDF, TXT, DOC, DOCX files, pasted text, or scraped website pages
Books appointments through conversational flows instead of manual scheduling
Runs real-time voice calls with GPT-Realtime through web call widgets
iOS and Android apps push live chat alerts for on-the-go human handoffs
Supports about 95 languages for both source content and customer questions
Free tier includes 100 message credits and one chatbot each month.
One agent spans SMS, voice, web chat, WhatsApp, Instagram, Messenger, and email.
iOS and Android apps support live chat alerts and human handoffs on the go.
Text SMS features are limited to paid subscribers.
Sites with more than 10,000 pages or 500 files need a custom enterprise quote.
Is there a free plan for NewOaks AI?
Yes. NewOaks AI offers a Free plan at $0 per month with one chatbot, 400,000 characters of training data per bot, and 100 message credits each month. Every registered user starts on this free tier.
What channels can NewOaks AI handle?
NewOaks AI manages conversations across SMS, phone, website chat, WhatsApp, Instagram, Facebook Messenger, and email from a single agent. Paid plans add integrations for Facebook, WhatsApp, Instagram, Twilio, and Google Voice.
What file types can I use to train a NewOaks chatbot?
NewOaks AI accepts PDF, TXT, DOC, and DOCX uploads, pasted text, or a link to your website for scraping. Free plans support files under 10 MB; Professional and higher tiers allow files up to 50 MB.
Does NewOaks AI support voice calls?
Yes. NewOaks AI includes AI voice agents with GPT-Realtime for web and phone calls. Essential includes 20 minutes of voice credits per month, Professional includes 40 minutes, and Enterprise includes 80 minutes.
Where does NewOaks store uploaded training data?
NewOaks stores document content on secure Microsoft Azure servers in the US East region. You upload files or website links through the dashboard to build each chatbot knowledge base.
Does NewOaks AI have mobile apps?
Yes. NewOaks offers iOS and Android LiveChat apps for real-time chat notifications and on-the-go conversations. You can download them from the App Store or by scanning the QR code on the NewOaks download page.
How many languages does NewOaks support?
NewOaks supports about 95 languages. You can upload source content in any supported language and let visitors ask questions in their preferred language.