Last updated 08-12-2026
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Pipedrive
Pipedrive is a sales CRM built around visual pipeline management, with optional project delivery tools that carry closed deals into post-sale work without switching apps. Teams track leads, deals, contacts, and activities in kanban-style pipelines they can customize to match how they actually sell. The product targets small and medium businesses that want CRM depth without the setup overhead of enterprise suites like Salesforce.
Where HubSpot and Salesforce push broad marketing and service clouds, Pipedrive stays narrow: pipeline visibility, sales activity tracking, and automations that follow deals stage by stage. Its Projects add-on generates briefs from deal emails and notes so delivery teams inherit sales context instead of rebuilding it in a separate project tool. That sales-first scope is the trade-off: you get a CRM your reps will open daily, not a platform that tries to run every department.
Sales reps use Pipedrive to move deals through customized stages, log calls, and sync email on Growth plans with open and click tracking. Sales managers pull revenue forecasts, conversion reports, and AI-generated dashboard summaries from the Insights module. Small business owners who outgrew spreadsheets but do not need a full RevOps stack often start here because onboarding takes hours rather than weeks.
The Marketplace lists 500+ integrations with Zapier, Zoom, Xero, and Trello, so most teams connect existing tools without custom development. Security runs on AES-256 encryption with SOC 2 compliance and hosting on Rackspace and AWS. Mobile apps for Android and iOS keep pipeline updates available away from a desk.
Kanban pipeline boards with customizable stages and multiple pipelines per account
Lite plan from $14 per seat per month when billed annually ($168 per seat per year)
Two-way Gmail or Outlook sync with open and click tracking on the Growth plan ($39/seat/month)
LeadBooster Prospector searches a database of 400+ million profiles for outbound leads
Projects add-on auto-generates AI-assisted briefs from closed deal emails, notes, and files
Insights module builds sales reports from text prompts or pre-written AI templates
Marketplace connects 500+ apps including Zapier, Zoom, Xero, and Trello
Visual kanban pipelines are quick to set up compared to enterprise CRM suites
Per-seat pricing starts at $14/month with annual billing and a 14-day full-access trial
500+ Marketplace integrations connect Zapier, Zoom, and accounting tools without custom code
Projects add-on inherits deal context so delivery teams skip manual handoffs
No permanent free tier beyond the 14-day trial
Projects, LeadBooster, and other add-ons bill separately from base CRM plans
Advanced security controls like IP restrictions require the Ultimate plan at $79/seat/month
How much does Pipedrive cost per seat?
Pipedrive Lite starts at $14 per seat per month on annual billing, Growth at $39, Premium at $59, and Ultimate at $79. Every plan includes a 14-day free trial with full access and no credit card required.
Does Pipedrive offer a free trial?
Yes. Pipedrive gives every new account a 14-day free trial with full feature access. No credit card is required to start, and you can switch plans anytime during or after the trial.
What integrations does Pipedrive support?
Pipedrive connects to 500+ apps through its Marketplace, including Zapier, Zoom, Xero, and Trello. Integrations cover lead generation, video calls, accounting, and project boards without custom API work.
Does Pipedrive include project management?
Pipedrive Projects is a paid add-on starting from $16 per month that links delivery work to closed deals. It supports Gantt timelines, task dependencies, and AI health summaries in beta.
How does Pipedrive email sync work?
On the Growth plan and above, Pipedrive offers full two-way sync with Gmail or Outlook plus bulk email sending with open and click tracking. Premium adds AI drafting, shared team inboxes, and multi-account sync.
Is Pipedrive data secure?
Pipedrive protects account data with AES-256 encryption, SOC 2 compliance, and hosting on Rackspace and AWS. Admins can set IP restrictions, password rules, and activity alerts on the Ultimate plan.
Can Pipedrive automate repetitive sales tasks?
Pipedrive Workflow Automation on Growth and higher plans triggers actions when deals change stages or meet custom rules. Teams can also run email nurturing sequences that fire based on prospect interactions.