Last updated 12-08-2023
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Replyr.ai
Replyr is ChatGPT that talks to your customers 24/7 on chat apps or on your website, helping to recommend products, answer FAQs and convert inbound leads.
Replyr.ai offers a FREE DEMO and a FAQ section on their website where you can learn more about their service.
Replyr.ai can integrate with your website or major social media chat apps such as Facebook, Instagram, and WhatsApp
Replyr.ai can understand the intent and context of your customers’ messages, even if they contain typos or slang
Replyr.ai can provide precise recommendations and links to your products or services based on your customers’ needs
Replyr.ai can give options and alternatives to your customers in natural language
Replyr.ai can be customised to fit your brand personality and tone of voice
1) Which platforms can Replyr integrate with?
Replyr seamlessly integrates with all major social media platforms where your customers interact with you, including Instagram, Facebook Messenger, Telegram, and WhatsApp.
2) Is Replyr a fully automated solution?
While Replyr handles the majority of customer inquiries, it's designed to be a partner to your human team, not a replacement. By taking care of routine queries, Replyr frees up your team to focus on more complex issues, significantly enhancing their efficiency.
3) How long does it take to integrate Replyr?
Typically, it takes between 2-4 weeks to get your Replyr chatbot live. The process begins with a 1-hour kick-off call, followed by a testing phase where you provide feedback to fine-tune the AI.
4) How accurate are Replyr's responses?
Replyr chatbots are typically able to accurately answer 80%-90% of all customer inquiries. For more complex queries, the system can either escalate the issue to your team or you can intervene as needed.
5) How secure is Replyr?
Replyr's security is comparable to that of a CRM platform. The chat data is processed by OpenAI and BotDistrikt, and we work with each client to set up their own OpenAI API key. This ensures that you maintain control over your data while benefiting from OpenAI's robust security measures.