Last updated 07-30-2026
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Superchat
Superchat routes WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email, and SMS into one shared team inbox for customer conversations. As an official Meta Business Partner, it provisions WhatsApp Business API access, handles verification, and lets multiple staff reply from a central dashboard instead of personal phones. AI agents, no-code automations, and WhatsApp newsletter campaigns sit on top of that inbox, with hosting on German servers for teams that need GDPR compliance built in.
Most customer messaging tools treat WhatsApp as an add-on to a generic helpdesk. Superchat starts from the WhatsApp Business API and layers CRM sync, chatbots, and web widgets on top. You can link a landline number, send template-based outreach, and apply monthly conversation bonuses that offset Meta per-message fees, which the free WhatsApp Business app cannot support for multi-seat teams.
Sales, support, and marketing teams in retail, insurance, automotive, healthcare, and recruiting use Superchat when customers already prefer messengers over email. Multi-location businesses can run separate inboxes under one account, assign chats with labels and internal notes, and connect HubSpot, Pipedrive, Zapier, or Make once their plan unlocks integrations.
Routes WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email, and SMS through one shared inbox
Free plan includes 1 WhatsApp number, 1 seat, and 30 active contacts; paid plans run from ???89 to ???299 per month
Professional plan includes 1 AI agent, 8 automations, and 7,000 monthly credits; Advanced adds a second agent and 16 automations
WhatsApp newsletter campaigns report a 95% opening rate with opt-in collection via keyword links inside WhatsApp
Connects to HubSpot, Pipedrive, Zapier, and Make, with Zapier and Make claiming 5,000+ and 6,000+ app pairings respectively
Official Meta Business Partner with API access, green checkmark verification, and data hosted on German servers
No-code automation builder assigns chats, sends WhatsApp templates, and triggers follow-ups from keyword rules
Official Meta Business Partner with direct WhatsApp Business API access and verification handled for you.
One inbox covers WhatsApp, Instagram, Messenger, Telegram, email, live chat, and SMS so teams stop switching apps.
No-code automation builder and AI agents can handle routine chats before handing off to staff.
Free tier lets you test with 30 active contacts before committing to a paid plan.
WhatsApp newsletter campaigns report 95% open rates with opt-in tracking inside Superchat.
Paid plans require a 12-month minimum contract, so month-to-month billing is not an option.
Direct HubSpot, Zapier, and Make integrations are add-ons on Professional and bundled only on Advanced.
Free plan caps you at 1 seat, 1 WhatsApp number, and 30 active contacts.
Meta charges separate per-message fees for business-initiated WhatsApp conversations beyond Superchat monthly bonuses.
What channels does Superchat support?
Superchat supports WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email, and SMS in one universal inbox. Every channel shares the same assignment, labeling, and internal note tools so teams can reply from one dashboard.
Is Superchat free to use?
Superchat offers a free plan at ???0 per month with 1 WhatsApp number, 1 employee seat, and 30 active contacts. Paid Basic, Professional, and Advanced plans add unlimited contacts, AI agents, automations, and integrations.
How much does Superchat cost?
Superchat Basic is ???89 per month, Professional is ???149 per month, and Advanced is ???299 per month, with prices shown net of tax. A Custom plan is available on request, and every paid tier requires a 12-month minimum contract.
Does Superchat include WhatsApp Business API access?
Yes. Superchat is an official Meta Business Partner and provisions WhatsApp Business API access with multi-user routing, template messaging, and green checkmark verification. The platform also handles GDPR-compliant hosting on German servers.
What integrations does Superchat offer?
Superchat connects directly to HubSpot, Pipedrive, Zapier, and Make, and its integrations page cites 6,000+ tools through Zapier. Professional and Advanced plans unlock these connectors, with integrations bundled on Advanced.
Is Superchat GDPR compliant?
Superchat states that communication runs through the official WhatsApp Business API on German servers with GDPR compliance built in. Its imprint lists SuperX GmbH in Berlin as the operating company behind the platform.
How many team members can use Superchat?
Superchat seat limits depend on the plan: Free allows 1 account, Basic allows 3, Professional allows 10, and Advanced allows 25. Additional employee logins cost ???10 per month each on paid plans.