Last updated 08-15-2026
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IFS Loops (formerly TheLoops)
IFS Loops is an enterprise project and workflow automation platform that deploys agentic AI digital workers across CX, industrial operations, and OEM product embeds. The platform connects to ServiceNow, Salesforce, Zendesk, Jira, Snowflake, and other systems so agents act on live operational signals instead of running generic chatbots. Teams define skills, connectors, and approval guardrails before agents execute at the autonomy level they choose.
Generic workflow tools automate fixed if-then rules. IFS Loops targets context-aware execution: agents read support tickets, asset data, and compliance records, then take governed next steps with audit trails. Bloomreach reported a 37% efficiency gain after using IFS Loops for frontline support and success workflows.
IFS Loops suits enterprise operations, customer experience, and industrial teams that need SOC 2 Type 2, GDPR, and HIPAA compliance out of the box. Use cases span SaaS support automation, manufacturing quality follow-ups, telecom event routing, and embedding agentic AI inside OEM software products.
SOC 2 Type 2, GDPR, and HIPAA compliant enterprise platform
Prebuilt connectors for ServiceNow, Salesforce, Zendesk, Jira, and Snowflake
Digital Workers execute multi-step workflows with configurable autonomy levels
AI agent catalog, marketplace, and copilot for building custom agents
Governed rollout with approvals, guardrails, and audit trails
Bloomreach customer reported 37% efficiency gain on support workflows
Governed agentic AI with SOC 2, GDPR, and HIPAA compliance for regulated enterprises.
Broad integration library covers ServiceNow, Salesforce, Zendesk, Jira, and data warehouses.
OEM embed path lets software vendors ship agentic AI without building a platform from scratch.
Customer case study cites 37% efficiency gains on frontline support workflows.
Public pricing is not listed; teams must contact sales for quotes.
Built for enterprise deployments, which may be heavy for small teams with simple needs.
Requires integration setup across multiple operational systems before agents deliver value.
What does IFS Loops do?
IFS Loops provides agentic AI digital workers that automate multi-step enterprise workflows across customer experience, industrial operations, and OEM product embeds. Agents connect to systems like ServiceNow and Salesforce to act on live data.
Which integrations does IFS Loops support?
IFS Loops integrates with ServiceNow, Salesforce, Zendesk, Jira, Intercom, Snowflake, Microsoft SharePoint, Microsoft Dynamics, and IFS ERP. The platform offers a growing library of no-code connectors.
Is IFS Loops enterprise compliant?
IFS Loops is SOC 2 Type 2 certified, GDPR compliant, and HIPAA compliant. The platform includes strong authentication, permission controls, and an enterprise security center.
What industries does IFS Loops serve?
IFS Loops targets SaaS, manufacturing, telecommunications, energy and utilities, and aerospace MRO. Each vertical has tailored workflow patterns for operational and support automation.
Can OEMs embed IFS Loops in their products?
Yes. IFS Loops offers an OEM agentic AI path that lets software vendors embed a governed agent engine, launch faster, and scale AI without building their own platform.
How is IFS Loops different from basic chatbots?
IFS Loops agents complete governed multi-step workflows across enterprise systems rather than answering isolated questions. The platform uses operational signals, approvals, and audit trails for mission-critical execution.