Last updated 08-11-2026
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Web2Chat
Web2Chat bundles live chat, shared inbox, ticketing, a knowledge base, CRM, and a news center for startup support teams that want one dashboard instead of five tools. Install the website widget, route conversations through email integrations, and let the Aura AI assistant answer common questions trained on your docs and site pages. The platform targets small teams that need multilingual support without enterprise helpdesk pricing.
Standalone chat widgets rarely include ticketing and publishable help centers. Web2Chat combines those modules on the free tier, then charges for branding removal and higher Aura AI credit limits. That structure fits founders who start free and add AI automation once ticket volume grows, though free workspaces cap at 250,000 page views before requiring a paid upgrade.
Support leads use Web2Chat to centralize customer journeys, build self-serve articles, and generate leads from chat. Aura plans add monthly message credits, training page limits, and file uploads for custom chatbots. Remove Branding at $29 per month unlocks custom domains, teammate management, and a 99% uptime guarantee on the pricing page.
Free plan includes chat widget, shared inbox, ticketing, knowledge base, and news center at $0 per month
Multilingual support covers 45+ languages on the free tier
Aura Growth adds 2,000 AI message credits per month for $19
Aura Business includes 5,000 monthly credits and up to 2,000 training web pages for $49
Remove Branding plan at $29 per month adds custom help center domains and drops Web2Chat branding
Free workspaces allow up to 250,000 page views before requiring a paid upgrade
Free tier bundles chat, ticketing, CRM, and knowledge base without a per-seat fee
Aura AI add-ons scale message credits and training data for growing teams
45+ language support suits global landing pages on day one
Remove Branding tier adds custom domains and uptime guarantees for production sites
Free workspaces stop at 250,000 page views, which fast-growing sites may hit quickly
Aura AI costs are separate from the core free plan
Advanced AI tiers require monitoring message credit usage to avoid overages
What is Web2Chat?
Web2Chat is a customer support platform for startups that combines live chat, ticketing, a knowledge base, CRM, and a news center. Teams manage conversations in a shared inbox and can add the Aura AI assistant to automate replies.
Is Web2Chat free?
Yes. Web2Chat advertises a free plan at $0 per month with unlimited conversations, ticketing, knowledge base access, and multilingual support. Free workspaces are limited to 250,000 page views before you need a paid plan.
What is Aura in Web2Chat?
Aura is Web2Chat's AI assistant that answers customer messages using training data from your website pages and uploaded files. Aura plans bill separately with monthly message credits and training limits.
How much does Web2Chat Aura cost?
Web2Chat lists Aura Growth at $19 per month with 2,000 message credits, Aura Business at $49 with 5,000 credits, and Aura Enterprise at $99 with 10,000 credits. Each tier raises training page and file upload limits.
Can Web2Chat remove branding?
Yes. The Remove Branding plan is $29 per month and includes teammate management, custom domains for help and news centers, customizable email domains, and removal of Web2Chat branding on the widget.
Does Web2Chat support multiple languages?
Web2Chat states its free plan includes multilingual support for more than 45 languages. The FAQ confirms the widget works on non-English websites.