Last updated 07-03-2026
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Aftercare
Aftercare is a Y Combinator-backed survey platform built for market researchers who need richer data from open-ended responses. It asks intelligent follow-up questions in real time, screens responses for quality issues, and automatically codes open-ended answers so teams spend less time cleaning spreadsheets.
The platform works two ways. You can use Aftercare's full survey builder with drag-and-drop workflow logic, branching paths, and built-in analysis. Or you can plug its APIs into your existing survey stack. Qualtrics, Forsta, Alchemer, Intellisurvey, and Voxco are all listed as supported integrations.
Aftercare's enhanced follow-up API scores each response on completeness, relevance, consistency, and nonsense, then uses those scores to decide when to probe further or end a conversation. A separate data quality API flags off-topic, low-effort, duplicate, and LLM-generated responses. The coding API generates thematic code frames and categorizes responses automatically.
Generates contextual follow-up questions that probe deeper based on each respondent's answers
Scores responses on completeness, relevance, consistency, and nonsense to guide follow-up behavior
Screens open-ended text for off-topic, low-effort, duplicate, and LLM-generated responses
Automatically builds code frames and categorizes open-ended survey responses
Plugs into Qualtrics, Forsta, Alchemer, Intellisurvey, and Voxco survey platforms
Drag-and-drop workflow builder with branching logic and dynamic survey paths
AI survey generator turns a short description into a complete conversational survey
Free survey generator tier with 30 monthly responses to try the platform.
APIs integrate with major enterprise survey platforms like Qualtrics and Forsta.
Scores and flags low-quality responses in real time during live surveys.
SOC 2 Type 1 audited with white-glove onboarding for API customers.
API pricing requires booking a custom quote with no self-serve plans listed publicly.
Free tier is limited to 30 survey responses per month.
No dedicated mobile app mentioned on the website.
Does Aftercare offer a free plan?
Yes. Aftercare's AI survey generator is free to use. Creating an account to share surveys includes 30 responses per month at no cost. Higher volume plans are available through custom pricing.
Can Aftercare integrate with existing survey platforms?
Yes. Aftercare offers APIs that plug into major survey platforms including Qualtrics, Forsta, Alchemer, Intellisurvey, and Voxco. The enhanced follow-up API and data quality API can be added to your current survey workflow.
Does Aftercare offer API free trials?
Yes. Aftercare offers free API trials with white-glove onboarding assistance. You can book an implementation consultation to get started with the follow-up, data quality, or coding APIs.
What security certifications does Aftercare have?
Aftercare has completed a SOC 2 Type 1 security audit. The company is also a member of the Insights Association. Additional security details are available through their privacy policy or by contacting support.
How does Aftercare's AI follow-up scoring work?
Aftercare's enhanced follow-up API generates scores from 0 to 100 for completeness, relevance, consistency, and nonsense on each response. These scores determine whether to ask another follow-up, end the conversation, or disqualify low-quality respondents in real time.
What types of surveys can I create with Aftercare?
Aftercare supports customer satisfaction surveys, market research, product feedback, employee engagement, NPS, CSAT, exit surveys, and more. The platform includes pre-built templates for common survey types and an AI generator that builds surveys from a short description.