Bolna AI

Bolna AI

Bolna AI builds voice agents that handle inbound and outbound phone calls in Indian languages like Hindi, Hinglish, Tamil, and Telugu. You configure agents for customer support, cart recovery, cash-on-delivery confirmation, or recruitment screening, then deploy them through a no-code dashboard or REST API. Ecommerce, edtech, healthtech, and BFSI teams use it to run thousands of concurrent calls without growing headcount.

Generic voice bots trained on English struggle with Indian accents and code-switching. Bolna targets that gap with sub-300ms reply latency, interruption handling, and integrations with 20+ speech and language models you can swap per call. It also supports bulk campaigns, live API triggers mid-conversation, human handoff, and workflow hooks into n8n, Make, and Zapier.

Developers hit api.bolna.ai with Python or JavaScript, while non-technical teams use pre-built agent templates in the dashboard. Pay-as-you-go credits start at $10, a Pilot pack bundles 12,000 minutes, and enterprise plans add dedicated support plus India or US data residency options.

Top Features:
  1. Supports 10+ Indian vernacular languages including Hinglish, Hindi, Tamil, and Telugu

  2. Standard pay-as-you-go rate is 6.00 cents per minute with volume discounts available

  3. Pilot plan bundles 12,000 minutes with up to 100 concurrent calls

  4. Sub-300ms response latency with interruption handling during live calls

  5. Integrates with 20+ ASR, LLM, and TTS models plus BYOK for cost control

  6. Bulk calling campaigns, live API triggers, and human handoff in one platform

Pros:
  1. Purpose-built for Indian languages and accents where English-first voice bots fall short.

  2. No-code dashboard and developer API cover both business teams and engineering workflows.

  3. Transparent per-minute pricing with Pilot packs and enterprise volume discounts.

Cons:
  1. Optimized for Indian telephony use cases; less documentation for non-India deployments.

  2. Agents stop calling when credits run out unless you enable automatic top-ups.

FAQs:

Which languages does Bolna AI support?

Bolna AI supports 10+ vernacular Indian languages including Hinglish, Hindi, Tamil, and Telugu according to bolna.ai. Agents are built for Indian accents and code-switching rather than English-only voice models.

How much does Bolna AI cost per minute?

Bolna AI lists a standard rate of 6.00 cents per minute on its pricing page. The Pilot plan recharges 10,000 minutes at 6 cents per minute with a 20% bonus for 12,000 total minutes, working out to an effective 5 cents per minute.

Does Bolna AI offer a free trial?

Yes. Bolna AI gives new signups $5 in free credits to test the platform before purchasing larger credit packs. Pay-as-you-go users can top up from $10 to $5000 as usage grows.

What voice agents can Bolna AI build?

Bolna AI ships templates for customer support, cart abandonment, cash-on-delivery confirmation, and recruitment screening. Each agent handles inbound or outbound calls and can be cloned or customized from the dashboard.

Can developers integrate Bolna AI via API?

Yes. Bolna AI exposes a REST API at api.bolna.ai for triggering calls with agent IDs, phone numbers, and custom variables. Sample code is published in Python, JavaScript, and cURL on the homepage.

Does Bolna AI support human handoff during calls?

Yes. Bolna AI includes human-in-the-loop transfer so a live agent can take over instantly when a conversation needs escalation. Workflow integrations also connect to n8n, Make.com, and Zapier.

Pricing:

Freemium

Tags:

Voice Agents
Indian Languages
Outbound Calling
Call Automation
Candidate Screening
Telephony API
Recruitment
HR

Tech used:

Next.js
Google Analytics
Google Tag Manager
Python
Ruby
Webpack
Tailwind CSS

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